Jokes aside, reading the shipment post, people seem to get their board sent within just a few weeks now.
I've had mine for a year now, and It hasn't required any service yet. And I ride it daily to work.
I was a bit worried that It wouldn't be able to handle all the hills in town, I mean we don't live in Denmark...
But so far I haven't really found any place too steep (apart from unridable stuff like staircases).
With a bit of practice, you'll be riding top speed all the way ;) You won't be the slowest person in the bicycle lane.