Battery overcharged



  • @wr420 they should definitely offer to ship them to all boards that did not come with them installed already. Or at least make owners with certain serial #'s aware that they don't have these installed in the board and could potentially end up with water damage. I wonder who the genius was that thought leaving those plug ends open was a good idea. Especially for a "water resistant" board.



  • @ahxe45 And I remember hearing a lot of talk in their advertising that all of the electronics were safe because the case had a watertight seal. Seems not to be true.



  • @wr420 Do the ones you linked to fit into the Onewheel blanks? And is it hard to get to to do it yourself?



  • @thegreck from seeing other members opening up their boards and from the little bit of tinkering I have done which has not been too much because I am still under warranty, it really does not seem to be as water resistant as they make it out to be. Its not like a phone that is water resistant where you can drop it in a pool and it will still work. I have noticed sand and dust in places that I don't think they should be because that means water can get in there even easier.



  • thegreek - I'm not positive, that was just a quick example. It is an easy process to install them though. You only need to remove the front footpad and maybe the lower plastic cover between the wheel and the controller. All you do is insert the plug into the back of all the terminals that don't have a wire. I'm pretty sure you can do it without unplugging the connectors.

    I will try to get some pics up this weekend and some links to sizes that will work.

    wr420



  • @wr420 Okay, thanks!

    And it's actually thegreck, not thegreek... my name is Greg, and Greck is a nickname ;)



  • @wr420 I've contacted FM's support and will have to send my OW to them.

    Although, they were pretty solicit and will prepay for everything, I'll have to over pack the board and drop it at a FEDEX center.

    After the inspection, if FM concludes the board has a "extensive water damage", I will have to cover the two way shipping and repair.

    I'm pretty confident I did nothing exceptional with the board, but will have to wait a couple of weeks (at best) for it's return and their verdict about who will pay for everything.

    Frustrating, but at least there truly is a support even for someone that is so far away...



  • @thegreck - Ups, I do know that!! Guess i tried trying by hand instead of using @.

    @MNSC - I'm quit sure they will cover it. I rode mine into Tahoe deep. When I unplugged the controller where was water inside the connectors. Repaired at No charge.

    On another board I bought used with a serial in the 300's, FM replaced the controller at no charge,I just had to pay for shipping but that board was months out of warranty and I was not the original buyer.

    They are pretty good about their warranty.



  • @MNSC Olá! Você conseguiu despachar a sua onewheel no avião sem problemas (quando veio ao Brasil)? Conseguiu resolver o problema técnico dela agora? Obrigado.



  • @gustesta Olá

    Eu não trouxe o onewheel de avião. Eu comprei pelo site e eles me entregaram via FedEx (ironicamente, veio no avião da FedEx...). O único problema disso é o custo maior de frete e, principalmente o imposto de importação.
    Em relação ao suporte, Eles foram bastante rápidos para me responder por email, mas eu terei que enviar a prancha para eles por FedEx também.

    À princípio, eles vão pagar tudo. Transporte e conserto,.

    Está pensando em comprar uma para você ou já comprou?



  • @wr420 Thanks! I hope you are right! I will update this thread when I get it back



  • @MNSC - Are you shipping from Brazil? I am spoiled living 20 miles from the factory. It only takes a day to ship each way, but it still takes 2-3 weeks for a repair. How many days does it take to ship from Brazil?



  • @wr420 Actually shipping from São Paulo, which is southeast of Brazil...

    The shipping is fast. They use FedEx airplane.What can take a couple of days is the handling and customs.

    I'm afraid I'll be almost a month away from my board...



  • Olá e obrigado pela explicação! Eu já comprei uma e quero levar para o Brasil. Eu moro nos EUA. Você gosta da sua? A minha ainda não chegou em utah.@MNSC



  • @MNSC Olá e obrigado pela explicação! Eu moro nos EUA, Utah, e estou aguardando a minha chegar. VocÊ gostou da sua? Valeu a pena? Parece um snow? Surf? Eu quero levar para o Brasil em dezembro. Você tem email? Eu gostaria de trocar uma ideia (ver quanto você pagou de frete, quanto tempo demorou para chegar e quanto foi o imposto). Abraço e obrigado novamente. Gustavo.


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