I have emailed OneWheel twice and they have not answered yet. I emailed them a week ago and then on Monday. How long should it take for an email back? I was wondering on the process of my OneWheel since it has been 6 weeks now.
it's annoying to not get a timely response to email. I would try social media - send this a message on facebook or twitter...whoever runs social media is pretty quick to respond.
@tomtnt I tried Facebook messaging them too and still nothing
I think you should prepare for some more weeks of waiting, as the last batch took 10-12 weeks...
@AllysonK I bet you will hear something soon. I emailed them last week and they said they were backed up and apologized for not getting back to me sooner. Unfortunately you probably have another 4-6 weeks to go. I'm waiting on another one since 8/16.
i guess they are too busy riding on the beach and posting on social media to answer emails...
@tomtnt Aw, man - don't be that guy…
I got a reply 6 days later ..and not from Carly.. mine was signed "The Onewheel Team"
I mailed two weeks ago, nothing.
Then again yesterday.
Carly then sent a prompt reply 40 minutes later: "I apologize your last email must have gotten lost in the shuffle."
So, try again I guess.
I emailed them again and they said that production was going slow and it should be here in the beginning of December. Gonna be learning to ride it in the snow.. yay..
(ordered September 24th.)
@AllysonK I ordered mine September 25. So mine is almost here aswell!!!! 😁
And I live in long beach, CA so I can ride whenever, the weather is almost always the same here lol