I took delivery on my OW in early June. I had wonky stuff happening like you describe but accepted it. After about a week, the app would say my OW "thinks" that I was standing on the board at the time of power on and would go into error 15. The only way I could get it to go away was to heat/blow dry the grip tape on the footpad. This would allow me to ride, but I had to do it almost every time I powered off to recharge. Happily, I called OW support and they provided round trip Fedex overnight shipping and repaired it. No issues ever since. :)
Posts made by BrentWhitfield
RE: One Wheel+ not balancing out when I first step on it
Has anyone notice that the GPS really does not work very well while documenting way points on a "ride". I find that if I don't stop and press the gps icon so it re acquires, most of my ride path is lost. All the while, google or apple maps seems to have no problem tracking where I am.
RE: Portable charger
@itwire For your car you should just get a power inverter (~$20) and connect it to your car battery... leave the car running and charge the Onewheel as many times as you want.
Can someone provide link to an inverter that has been tested with a OW charger? I'm reading conflicting advice about inverters and boosted boards. Thanks!
RE: Nosediving +
My + gave me errors about my foot being off the front sensor for several minutes, which was not true. Then I started experiencing falls or had to jump off while starting and stopping because of random acceleration and inability to turn off the board. I called OW support once the board went into 15 blinks (sensor thought I was standing on the board at power on). Incidentally, I was on vacation and wanted to ride it and was able to clear the error by powering off the board and heating up the grip tape with a blow dryer. So, I think the sensor interacts with the grip tape and the heat fixed it.
I explained the whole scenario to OW support and they immdeiatly gave me an overnight shipping label for the front board/sensor and the returned in via fedex overnight. WORKS SO MUCH BETTER NOW. It is clear that FM has some quality problems going on, but are willing to fix quickly. I too, asked for a new front board and said I was willing to pay for it, but they said they had no extra stock and could only repair mine. I got my original board back with new grip tape.
Tip from support gal: If you are suspecting sensor errors, turn on the board and press the left side, then right side. Each time the lights will brighten and that will allow you to "know" if the sensors are both working.