Even if the OW+ and the XR parts are compatible,
I believe FM will try to supress it.
FM are assemblers and the OW in whole is their product. Just imagine what would happen if a modular battery is introduced.
3rd party manufacturers from maybe China will
get in and try to get a slice of profit with knockoff bat packs. What a nightmare it would be for FM if these 3rd party bat packs mess up the OW.
Its a win win for end user: Cheaper packs , longer ride.
And lose, lose for FM. less profit, more headaches.
@fkra I sent my board in on oct 3rd. I only had it for two weeks before it stopped charging. On nov 6 th I had still heard nothing from FM do I called and was told they would get back to me. Next day I got an email Saying it would be $400+ to fix it and as soon as they got my money they would start the repair. I explained it was only two weeks old and had not been submerged or even gotten wet other than a puddle or two. They replied back saying they would cover the cost of repair and offer 10% off repairs. What?? That’s confusing. Long story short I still don’t have my board or an answer to if and when I’ll ever get it back. What kind of people would do this to anyone let alone young people some of who saved for years to get a onewheel. I am exploring legal options and possible private investigation involvement.
I feel deeply sorry for you. I know exactly how you feel. Just went through the same experience you are encountering.
Sent 1 of our board for repair. Thinking it is covered under warranty. Days lapsed before any response. They found faults and I requested proof and so they sent me photos of damages. They claimed water damages and gave me a lot of tips on how to avoid them. My question is why is this tip and information to prevent water damage malfuctions not given to me before use. I am not admitting guilt because it is my sons board and I dont know when and where he uses it.
I have been offered discount for a turn around repair. I had thought that my warranty would have covered any failure. At this point I realized they offered me no appealing options .Anyways I just paid the ransom and moved forward. They had my board and it still needed new parts, I know legal actions is so not worthed.
From what I have observed, there seems to be a pattern in damages that relates to the battery and/or BMS. If they dont resolve this issue, their reputation will soon catch up to sales.
@lightning @sonny123 this exact same thing happened to one of our local riders. Instead of sending out a new pad and having the defective one shipped back to them, they insisted he senf the entire board in. It doesn't make logical sense, and it doesn't make economic sense either. Would have been cheaper for FM to have just sent out a replacement foot pad.
I agree. Just got my boyz board back from repair.
The shipping cost to Hawaii and labor cost could have been eliminated. But it is what it is . FM need to figure out where the leak is in their bucket.
@thegreck Really nothing substantial. Track /tank version(manual throttle needs more hacking), replaceable battery pack ( accomplished), total waterproof (not possible with hub motor, batterypack and controller case weakpoints are the LED light seals). Yeah I dont share my builds because it takes time to document. I was hoping their are more in -depth talk here about the controller and other internal mods.
Although I have a background in Electronics , the embedded harware/software is canned and proprietary theparts availabilty is something I heavily think about should I ever make a mistake.
@cameroni79 yeah! I am past my prime and stunts with motorized vehicles is a thing of the past for me. OW has definitely got some issues and inherent limits when it comes to fail resistance. It is , what it is and knowing limits can minimize our trips to the ER.
I can point out alot of the failure points of the OW, but it would just upset many die hard fanboys. Just enjoy and know your own limits.
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