Technical Support Forum

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  Physics behind carve ability setting?
  carve ability • • strange  

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  @skyman88, I've adopted a consistent stance of both feet close to the fender, pretty close to perpendicular to the board for better heel-toe force for tight turning, and splitting my time normal and goofy about 50-50. Wish the OW+ was a couple inches shorter, as I don't need the extra front and rear platform room, and the long projection reduces terrain clearance on hills. Wobble is rare, but if I get it, it seems to be early in the ride. Wonder if Pint does the same thing.
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  Onewheel will not turn on
  • Anderson  

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  Give us some more background info: model, mileage, charging habits, when was last time you rode before not turning on, etc. @Anderson
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  Brake getting weaker? harder to get on
  • Gtamas90  

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  @Gtamas90 That wheel slip feeling is what we call "surge". It is a big warning sign that you are on the verge of nose diving. Do a search for Onewheel surge and you'll learn what you need to know. Very important info for avoiding nose dives.
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  "Hot and cold" error - what to do? (no warranty)
  • elgehelge  

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  Loss of power after updates
  • 303tatrat  

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  I have experienced the same thing after the update. 2 other local riders as well.. Loss of aggressiveness
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  My ow isn't turning on.
  • The Serbian  

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  @The-Serbian FM isn't actively on this forum. You need to call or email them. Are you turning the board on flat, resting on the ground, at a decent temperature with no pressure on the sensors? How many miles on your board?
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  Pint motor
  • JMAC  

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  I wrote Onewheel an email asking about the torque of the Pint. I'm 6'1" tall and weigh 205 This is the reply: Pint definitely has some zip, and it packs a punch larger than it's size. Obviously the XR is going to have more range (12-18 miles) than the Pint (6-8 miles), but as far as get up and go, Pint delivers. I'm similar to your size and was very pleasantly surprised when I got the chance to test out Pint. It's more carvy and responsive than the XR, but won't handle the trail quite as well. I was very pleased to get this reply, I've only experienced excellent customer service from Onewheel. I ended up figuring out a way to order an XR but I thought I would share the response email I received in regards to the Pint. The Pint sounds promising, to all those who are going to be receiving your OW Pint soon. Enjoy!!
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  BMS transistor corroded
  battery bms • • tim.reinoehl  

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  @tim-reinoehl check OW owners/riders on FB. There is a guy who takes new XR's apart and sells the parts
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  Getting the battery out of OW Pint.
  pint • • Khayman  

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  Onewheel V1 When I fly: -battery is in carry on luggage -Discharged (marked), removed, and stowed in fire proof battery transport pouch (http://onewheel.wiki/Air_travel) Including all the spec paperwork y photo of the MH capacity of the battery (http://onewheel.wiki/Air_travel) When I go through security I pull the battery out and set it in it's own bin. I do leave it in the fire proof pouch, with the paper work. -Onewheel-is checked in a camera equipment case (http://onewheel.wiki/Air_travel). tire deflated (pushed in a bit for a visual), tape marked "no air" in english, and in the language where I am going. Also, Tape marked "no battery" in English, and in the language where I am going. Spec paperwork included (http://onewheel.wiki/Air_travel). When I can i do keep someone close, but that is not always the case. Let's keep this thread going. I too want to know the ease of pulling the battery on the pint. Would be nice to see one. I will add this: Act like a professional, be prepared like a professional, and get treated like a professional. Less hassle and you get to ride in cool places. If you act like they have to let you take it. Insert millennial attitude here. Then the more hassle and you get to walk in cool places.
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  Any problem with recharging Onewheel using my car battery and an inverter?
  • adubberley  

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  You could but you'd have a rucksack full of power supply and battery. The guy's design seems pretty sound and all the parts are commercially available, the only criticism being that he should have perhaps used a diode or two in series with the batteries to keep the volts under 15V for the Duracell inverter rather than a resistance.
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  Syncing Bluetooth to the XR
  • dpierce921  

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  @dpierce921 I think it would be a lot easier if you just called their support number. You are a paying customer and they will help you. As far as I know, they don't solve tickets on this forum. Having said this, people here are helpful and someone might point you in the right direction in terms of the bluetooth pairing. Did you install the app yet?
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  Footpad Sensor Warning At High Speeds?
  • SirCarvesAlot  

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  When I first started riding I'd get that warning ALL the time. I'd try to ignore it but it was still annoying. Here's what I did to fix it: I ditched my worn out $14.00 Walmart sneakers and stepped (way) up to $30.00 Walmart sneaks. No more msg's. Seriously.
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  Horrible noise after installing accessories
  • donny h  

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  @skyman88 Exactly what I was thinking, I bed adding a plastic fender magnifies the delirium humm as it vibrates the thin plastic. I can definitely hear the delirium added noise even without the fender.
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  Simple to put in place, customer service suggestion
  • gameofchance  

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  @gameofchance said in Simple to put in place, customer service suggestion: . This is the only problem i have seen with your company and its the only thing that is preventing me from purchasing your product, fear that if something bad happens i will be unable to get it taken care of through your customer service system. So, you dont even have a board yet ? LOL! I wish there were a support group for all my pet peeves.
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  Sensor pads... am I skrued or.....
  pressure sensor pad pres sensor pad • • TravisStanton  

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  @TravisStanton post a picture I don't see anything
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  Battery cells at 3.62
  • tony420121  

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  @skyman88 sorry for the late response. I have about 2790 miles on it.
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  Battery side red lights died
  lights • • awormasi  

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  @HanahsDax Still under warranty? Have to send it have to FM and get them fixed for free. Otherwise my guess is your wires have been damaged. With the power off, can you shake your board and here a rattle in the front? Or you’ll here it when going off curbs and over obstacles when riding.
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  Lower risk of nosedive?
  • owpete  

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  @owpete I ride with the nose elevated to .04 to give me clearance on uphill runs. Both of my nosedives have been going up hill
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  XR not shutting down when front-foot lifted
  • dhreiss  

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  Thanks, folks! This has given me a bunch of things to test. Your feedback and advice have both been appreciated. :)
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  Help diagnosing knocking sound
  • biell  

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  @biell thank you so much for the explanation, I don't have any problems yet but I feel that it's soon time. Maybe I can get one more summer from it and change tire and bearings when winter is coming again.