Technical Support Forum

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  This topic is deleted!
  • snosurfer  

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  App not recording Absolute Top Speed
  • mr.vince  

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  Somewhere around 25 miles it started tracking properly? I did reset a couple times, even though it was at zero. Now my absolute top speed is displayed in app. I did move phone to jacket instead of jeans and it stays connected. Not sure if this has something to do with it.
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  Full Leaderboard Display
  app leaderboard streak • • stinkyface  

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  Error code 15
  too cold warm-up code 15 error • • Allen  

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  screw bolt torque specs
  • JacoNZ  

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  No acceleration after a fall
  • UCTeeth  

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  Terrible Battery Life
  • Mark Stromberg  

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  Temperature can make a huge difference. If it is close to freezing or cold and windy, the warmth that the battery is holding from being stored indoors, can be lost quickly. Once that warmth is lost, the battery performance is very much dimished. A normal seven-mile board could definitely only get two miles in the right circumstances. I've been able to increase range in below 40* temperatures by taping chemical hand-warmers with an open-ended wind-cover to the underside of the battery compartment. This hack should only be used carefully, with consideration for not over-heating the lithium batteries.
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  Ninebot one S2
  • StefBossaerts  

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  Hi. This site is pretty much Onewheel specific, so there's a good chance no one will have this info for you. However, https://forum.electricunicycle.org will likely get you an answer. Good luck with your project!
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  21 Blinks, OW not charging / turning on
  • makkobu  

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  @tomfoolery The app doesn’t connect to the board unless it’s plugged in and charging or it’s turned on.
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  Who (other than FM) can repair/replace the battery?
  • oakleyboard  

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  You could have someone build a new battery but you can only get the BMS through FM unfortunately.
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  Stuck at 99% battery charge../charging questions
  • theSelf  

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  @theSelf Your range sounds perfect, if not above average for this type of weather. I also come from the drones and rc racing scene, and it does occasionally bother me leaving it plugged in, so I just make sure to take it off before I go to sleep. For reference mine goes from 99 to 100% in about 12ish minutes.
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  Shaking
  • rm3327375  

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  a concave tail footpad (sold by FM and aftermarket) reduces the wobble a lot. When I go back to my original flat rear footpad now I feel very wobbly. But it would still be wobbly for a newb without the muscle memory, you have to develop that too.
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  Shut off after a long pause
  battery shutdown • • Fixielanes  

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  Probably all is well. Don't get hung up on the "range" statistic. That's just a calculation based on your recent history and is notoriously inaccurate. When it shut off on you, was there an error message? Were you at 1 mph or less? Could be you footpad sensor released on one side so it thought you were trying to get off. Or a motor stall detect, which also can happen at very low speed. Check your footpad sensors and tire pressure. If okay, ride it and see what happens.
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  Bay Area One Wheel: Treaded Tire
  • elevendozen  

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  Not in the bay area but I have done countless tire changes. I would recommend giving it a try! Find a great video on youtube. If you can't break the bead with your bare hands feel free to take it to the local tire shop to see if they can help you out. I was very hesitant about taking my board apart but it is nothing to worry about. Feel free to message me if you have any questions!
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  Just got my xr from FM. Why do I have miles on my odometer.
  • dirtydabs420  

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  @dirtydabs420 Yes, a few recently. https://community.onewheel.com/topic/8248/miles-on-my-new-ow
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  New XR - crunchy bushing?
  • jebes250  

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  That's nothing. Just a little surface grit. Mine make a lot more road sounds than that. Yours is pretty quiet, actually. But you can wipe off the tire with a wet rag and see if anything is stuck in the rubber, if it bugs you that much.
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  OneWheel+ 19 blinks error code
  • dsachik  

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  Sometimes they’re finicky for awhile after a shutoff. Try keeping it inside in room temperature and storing it vertically battery side down for a day or so, and then flip it and store it battery side up. If you happen to have a dehumidifier in the house try putting it near it. The snow probably short-circuited something in the power plug and you may have water inside. Keep it unplugged for a couple of days until you’re sure it’s dried out. Then try again.
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  Plus hardly will co up hills in elevate mode?
  uphill • • shark650  

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  @shark650 how steep was the incline and how fast were you trying to go up it.
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  Not being able to charge right off rip??
  • dirtydabs420  

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  could be a bad charger or the AC power cord that connects to the charger, you probably have a similar cord somewhere at home that you could try. Worth a shot.
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  Foot Sensors on Back Foot
  • DoubleDown  

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  @DoubleDown Thanks for the info and also for being the willing test pilot to find that out ;). From what I know about brushless motors, it really does not matter which direction it is running (just experience from RC hobby).