Technical Support Forum

• 

  Keeping you in the game
  • Onewheel Support  

  1
  0
  Votes
  1
  Posts
  16170
  Views

  No one has replied

• 

  Reviving a destroyed Pint
  pint repair snapped • • Lia  

  96
  5
  Votes
  96
  Posts
  2699
  Views

  

  @SirguIt Cheers :) The reed switch still works at a decent distance so I'll be able to put the extra 3mm worth of float plate on top. I ended up swapping the door reed sensor for the bare component which was much more sensitive so worked at a greater distance and allows me to just wave my hand along the rail to activate/ deactivate. Working on putting one in the XR but have yet to verify that it doesn't somehow pickup any magnetic noise within the controller and turn off mid-ride lol.
• H

  The dreaded Error 16 code
  • HanahsDax  

  39
  2
  Votes
  39
  Posts
  1067
  Views

  

  This delivery time is killing me >:/
• F

  Where is the pushback on the XR?
  • Firehalk  

  4
  1
  Votes
  4
  Posts
  91
  Views

  S

  I'm on the XR for the first season. Never experienced any 'top-speed pushback' so far. As I've never intended to reach that far up with any of the riding modes - because of my own odd issues. But I've had 'low-battery pushback' once. The day I had my first ride. Deliberately wanted to drain the battery before the very first long charge to balance the cells. And this low battery pushback is rather agressive IMO. I don`t have comparision with Pint, but it came forth at more and more lower speeds with repeated attemps to accelerate. Till I was barely rolling on spot with nose up. (Yea, the common sense is to NEVER let battery go below 20%.) @Firehalk but you can try this on smooth ground just to get the feel and comparision first. Obviously it takes some time + patience to achieve and not so fun to ride having this aim in mind. @b0ardski said: ... captain morgan pushback on the pint ... lol !
• L

  Pint Bms U1 chip
  • lemur  

  3
  1
  Votes
  3
  Posts
  46
  Views

  L

  @Lia Thank you very much. The P.O. blew this bms and bought a JWFFM chip, another Pint bms to run his Pint for a while, then he decided to part the Pint out, bought a XR and sold me this blown one and the JWFFM chip for $200 cdn. I may be out the cost of the bms, and a few components.
• S

  Option to use smartwatch with OW board directly? (2021 update)
  • Sirgu  

  4
  0
  Votes
  4
  Posts
  87
  Views

  

  @Sirgu Yeah, saw that thread. Strange, cuz I've been using probably 5 different android phones since I started OWing and have never seen such an issue. I did have the bluetooth chip version issue when I first got my XR, but they fixed that for free relatively quickly. Have you tried someone else's android phone, just to see if it works properly? If it doesn't, give @Future-Motion a call, cuz that would indicate a board issue!
• S

  My phone canˈt get along with OW app - "Online activation failed"
  • Sirgu  

  11
  1
  Votes
  11
  Posts
  119
  Views

  

  @Lia said in My phone canˈt get along with OW app - "Online activation failed": Not entirely sure why it's happening though, in your case maybe FM's server is rejecting the data based off of an outdated certificate that the OS handles. Considering other phones work which are presumably running something newer that could be why. This is probably correct. Debug sux . A certificate error is a fine culprit. The notification may just be a catch-all. Pre-heartbleed OpenSSL is burned.
• 

  Why does the remaining battery percentage and % usage not equal 100?
  • SixFootFiveGuy  

  4
  0
  Votes
  4
  Posts
  85
  Views

  H

  @Lia I’ve had mixed results tracking regen/usage stats. I’ve included a couple screenshots. The first one adds up to exactly 100 and the second makes absolutely no sense. What I do know is they fluctuate. At one point during the 19 mile V1 ride I was at 108% regen but when I started drawing power the regen bar went down and the usage bar went up. Really wish I would have recorded that ride on the app.
• C

  Pint Power Surges and Wheel Slip Detection (Or rather not)
  • cba20k  

  7
  0
  Votes
  7
  Posts
  648
  Views

  

  Had another surge this week. They’re just diabolical! Tail down, then nose down, then a relatively light tumble. 🙁
• 

  What is Error 79?
  • HorsePlay  

  4
  3
  Votes
  4
  Posts
  92
  Views

  

  Yeah! Thank you, both! FWIW, I ran the App update either last night or this morning ... maybe it was related to that catching up on data while I was riding ... THANK YOU! I will return to riding with confidence.
• F

  Motor disengaging for a blip of a second?
  • Firehalk  

  4
  0
  Votes
  4
  Posts
  241
  Views

  

  @Firehalk -- Shoes? Different ambient temperature? Cracked solder joint on a pin inside the controller case? Loose footpad connector? VnR? On smooth pavement or at a bump? New grip? Regular or goofy riding stance? Odd magnetic fields? -- the kinds of thoughts I would be thinking, trying to puzzle it out.
• 

  Foot pad sensor warning
  • petec8787  

  5
  0
  Votes
  5
  Posts
  259
  Views

  

  I got that message often when first working on my heel-side turns. I tend to remain heavy on the heel and now understand that I must work to rebalance my weight after completing the turn. I've learned quite a bit about myself while training on this board. I've learned that I can isolate fear specific to my feet. That is, I'd say, "My feet felt fear." My feet would tense and remain that way for quite a long time ... which made my heavy heel even worse from the board's POV. So ... now I try to wiggle my toes, stretch my feet and even bounce on the board now and again to loosen up. I figure the foot pad sensor warning was good feedback: I'm not riding correctly. I'm not using my body correctly. It gets better!
• A

  Not turning on
  • amcnult1  

  12
  0
  Votes
  12
  Posts
  900
  Views

  L

  @nraney There are used V1/Plus(same) bms for sale on Facebook Onewheel parts groups, ranging from$150 and up. Repair services are also available on the those pages also. Extended range batteries are available from Chibattery and JWbattery that eliminate the stock bms with their own bms and switch. Down side is that the app doesn't work.
• 

  O-ring Replacement
  • stinkyface  

  2
  1
  Votes
  2
  Posts
  106
  Views

  

  @stinkyface FloatLife use 22mm o-rings https://www.reddit.com/r/onewheel/comments/lx38om/oring_diameter_for_ow_bearings_swap_30_mm_or_20/ Also looks like you can buy them too although the size isn't specified. https://onestopboardshop.com/onewheel/o-ring/
• 

  Pint Simple stop - disable or turn off without the app!
  • Alistair  

  5
  0
  Votes
  5
  Posts
  1185
  Views

  F

  It is not possible to eighter turn on or turn off SImplestop without using the app. You have to install the app either on some friend's phone or any other smart device. you can check more details from here. https://electricradvehicles.com/how-to-turn-on-onewheel-lights/
• 

  OW models and taking them on airplanes
  • Franko  

  11
  1
  Votes
  11
  Posts
  802
  Views

  F

  Onewheel XR battery is the biggest and thus you can’t fly with Onewheel XR on an Airplane. To fly with XR you need to remove its battery first the detailed information is given in this article below. The battery of Onewheel Plus and Onewheel Pint are smaller and thus after packing them properly in Onewheel Backpack you can fly with them. You can check more details from this site https://electricradvehicles.com/can-a-onewheel-go-on-a-plane/
• P

  Wider footpads
  pint footpad wide • • pintRider  

  1
  1
  Votes
  1
  Posts
  105
  Views

  No one has replied

• L

  V1 and Plus bms
  • lemur  

  2
  0
  Votes
  2
  Posts
  59
  Views

  

  @lemur -- Yes. The battery assemblies are interchangeable, so the BMS would be, too.
• 

  2021 Update: Better Board Shoes Make for Better Riding!
  • LidPhones  

  199
  6
  Votes
  199
  Posts
  142411
  Views

  

  @NotSure Love the look... I have done similar, especially when OW'n the pups on the neighborhood sidewalks...
• L

  Onewheel V1 broken
  • lemur  

  10
  1
  Votes
  10
  Posts
  635
  Views

  S

  Update, I have nearly 400 miles on a couple Plus boards and a V1 without a bms. I call it quiet floating because lack of all error messages. Smooth as silk. More power as well. I thought the increase in power was in my head but it was recently confirmed by someone else who removed their bms and noticed a power increase. The batteries stray very little over time and in my opinion after seeing all of the problems with these boards I believe most of them are caused by a faulty bms. Ride On!