Shipping / Delivery

• K

  Shipping to France?
  • killing_sata  

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  Ta question est un peu floue...si tu peux preciser on te répondra avec plaisir 😉
• 

  It's coming!
  • TonyGDTLA  

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  @TonyGDTLA uh sorry guys! I did not have notifications turned on for this post. Yes I received it on the 30th of December. And have rode it everyday since.
• A

  when the amount of customs cups?
  • albertovenegas  

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  D

  @rainynite Glad I wasn't the only one lol
• M

  ONEWHEEL Shipping
  • matzapper  

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  @fiberbiker said: Around 450 €+ 300$ When @fiberbiker says 450 euros it's for all the Taxes when the board comes in your country, the 300 dollars are for the UPS worldwide shipping
• C

  import fees
  • crc  

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  @rainynite Funny you say that because that is exactly what I did. It was awesome
• R

  Post Order Number
  • Rob-Meyer  

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  Thank you Unfortunately, looks like I probably have 4+ weeks to go.
• G

  How to order in the Crimea?
  • GID  

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  Thank you, I wrote them an email and wait for an answer
• 

  This topic is deleted!
  • oledokka  

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• 

  UK order for spares
  • Jimmers75  

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  Hi Jimmy Did you get your board? What did you get charged for import duty? Thanks
• G

  How easy to change shipping address after I place my order?
  shipping • • gavinlin  

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  Another update: Just heard back from Carly and she already updated for me. The holiday is apparently messing up their reply time. They are super helpful.
• L

  Customer Service
  • lstdlstd  

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  And remember it is CES 2016 this week so I bet they are there and very busy.
• 

  Pickup options?
  • akraut  

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  D

  I'm in San Jose, ain't gonna happen :/
• C

  this sucks!
  • cooper  

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  K

  This is an absolutely awesome product! I completely understand that we ALL want it now!! But I would rather leave FM be and let them make a quality attention to detail to each and everyones board. I want a quality product and am willing to be patient, ordered a 2nd board yesterday "take your time guys and do it right 😃"
• N

  The lack of communication is worrying.
  • nacus  

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  Yeah, really. I'm sorry you're having an uncommonly bad experience, but half of my new post notifications are you reposting the same complaint. And you're complaining in threads where most of the people reading them have had great experiences and are really loving their OneWheels.
• S

  Uncontainable excitement!!!
  • skylo  

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  It's been raining since I got mine (just 5 days). It's hardly like the videos of the beach in Florida or the Santa Monica boardwalk, but I've been riding in parkades, a factory, out in the rain, the basement - wherever I can. I put my 12 and 14 year-old daughters on it as soon as I got it home, and they picked it up instantly. Now my wife is saying I should get 2 more. I haven't tried the dog with it yet, but might give it a go tomorrow, depending on the rain.
• ?

  Late Shipping
  • A Former User  

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  Well I had UPS date of 1 day shipping since I am close to their factory. Of course it didn't happen. Took 3 days. Messed up part UPS kept showing it was out for delivery and then change it to delay (no further info). In any case, about FM's shipping. I agree that they should change estimated shipping times as they change. Being a small company, I get they don't control their supply chain so things change from what they were told would happen. However, I think they should update everyone. That being said, it does look like they have moved back to the 6-8 week delivery based on what others have said and my contact with them.
• S

  Cancelling Order
  • skideeppow  

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  Love hearing thesee before and after stories of redemption! Welcome to the family @skideeppow!
• 

  Any Seattle OW owners out there? (test ride request)
  • dino  

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  My board is arriving in 2 days! If anyone in the Seattle area ever want a test ride... let me know!
• C

  This topic is deleted!
  • cheezhi  

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  No one has replied

• C

  Will I get it before Xmas
  • Champy79  

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  @viper1 order #1333 here and, reading between the lines, it looks like mid - late December for me, which adds up.