Shipping / Delivery

• 

  QUESTION: You just received tracking! When did you order?
  • Franky  

  471
  0
  Votes
  471
  Posts
  343792
  Views

  

  @thegreck all done!
• K

  Shipping to France?
  • killing_sata  

  2
  0
  Votes
  2
  Posts
  1583
  Views

  

  Ta question est un peu floue...si tu peux preciser on te répondra avec plaisir 😉
• 

  It's coming!
  • TonyGDTLA  

  13
  6
  Votes
  13
  Posts
  4404
  Views

  

  @TonyGDTLA uh sorry guys! I did not have notifications turned on for this post. Yes I received it on the 30th of December. And have rode it everyday since.
• A

  when the amount of customs cups?
  • albertovenegas  

  12
  0
  Votes
  12
  Posts
  4476
  Views

  D

  @rainynite Glad I wasn't the only one lol
• M

  ONEWHEEL Shipping
  • matzapper  

  4
  0
  Votes
  4
  Posts
  2348
  Views

  

  @fiberbiker said: Around 450 €+ 300$ When @fiberbiker says 450 euros it's for all the Taxes when the board comes in your country, the 300 dollars are for the UPS worldwide shipping
• C

  import fees
  • crc  

  17
  0
  Votes
  17
  Posts
  6140
  Views

  J

  @rainynite Funny you say that because that is exactly what I did. It was awesome
• R

  Post Order Number
  • Rob-Meyer  

  3
  0
  Votes
  3
  Posts
  1778
  Views

  R

  Thank you Unfortunately, looks like I probably have 4+ weeks to go.
• G

  How to order in the Crimea?
  • GID  

  5
  1
  Votes
  5
  Posts
  2187
  Views

  G

  Thank you, I wrote them an email and wait for an answer
• 

  This topic is deleted!
  • oledokka  

  2
  0
  Votes
  2
  Posts
  65
  Views
• 

  UK order for spares
  • Jimmers75  

  2
  0
  Votes
  2
  Posts
  1731
  Views

  

  Hi Jimmy Did you get your board? What did you get charged for import duty? Thanks
• G

  How easy to change shipping address after I place my order?
  shipping • • gavinlin  

  6
  0
  Votes
  6
  Posts
  3044
  Views

  G

  Another update: Just heard back from Carly and she already updated for me. The holiday is apparently messing up their reply time. They are super helpful.
• L

  Customer Service
  • lstdlstd  

  7
  0
  Votes
  7
  Posts
  2842
  Views

  

  And remember it is CES 2016 this week so I bet they are there and very busy.
• 

  Pickup options?
  • akraut  

  6
  0
  Votes
  6
  Posts
  2437
  Views

  D

  I'm in San Jose, ain't gonna happen :/
• C

  this sucks!
  • cooper  

  9
  -8
  Votes
  9
  Posts
  3860
  Views

  K

  This is an absolutely awesome product! I completely understand that we ALL want it now!! But I would rather leave FM be and let them make a quality attention to detail to each and everyones board. I want a quality product and am willing to be patient, ordered a 2nd board yesterday "take your time guys and do it right 😃"
• N

  The lack of communication is worrying.
  • nacus  

  20
  0
  Votes
  20
  Posts
  7066
  Views

  

  Yeah, really. I'm sorry you're having an uncommonly bad experience, but half of my new post notifications are you reposting the same complaint. And you're complaining in threads where most of the people reading them have had great experiences and are really loving their OneWheels.
• S

  Uncontainable excitement!!!
  • skylo  

  9
  10
  Votes
  9
  Posts
  3718
  Views

  J

  It's been raining since I got mine (just 5 days). It's hardly like the videos of the beach in Florida or the Santa Monica boardwalk, but I've been riding in parkades, a factory, out in the rain, the basement - wherever I can. I put my 12 and 14 year-old daughters on it as soon as I got it home, and they picked it up instantly. Now my wife is saying I should get 2 more. I haven't tried the dog with it yet, but might give it a go tomorrow, depending on the rain.
• ?

  Late Shipping
  • A Former User  

  17
  -7
  Votes
  17
  Posts
  6550
  Views

  C

  Well I had UPS date of 1 day shipping since I am close to their factory. Of course it didn't happen. Took 3 days. Messed up part UPS kept showing it was out for delivery and then change it to delay (no further info). In any case, about FM's shipping. I agree that they should change estimated shipping times as they change. Being a small company, I get they don't control their supply chain so things change from what they were told would happen. However, I think they should update everyone. That being said, it does look like they have moved back to the 6-8 week delivery based on what others have said and my contact with them.
• S

  Cancelling Order
  • skideeppow  

  12
  0
  Votes
  12
  Posts
  6353
  Views

  C

  Love hearing thesee before and after stories of redemption! Welcome to the family @skideeppow!
• 

  Any Seattle OW owners out there? (test ride request)
  • dino  

  9
  0
  Votes
  9
  Posts
  4046
  Views

  

  My board is arriving in 2 days! If anyone in the Seattle area ever want a test ride... let me know!
• C

  This topic is deleted!
  • cheezhi  

  1
  -3
  Votes
  1
  Posts
  90
  Views

  No one has replied