Shipping / Delivery

• S

  Uncontainable excitement!!!
  • skylo  

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  It's been raining since I got mine (just 5 days). It's hardly like the videos of the beach in Florida or the Santa Monica boardwalk, but I've been riding in parkades, a factory, out in the rain, the basement - wherever I can. I put my 12 and 14 year-old daughters on it as soon as I got it home, and they picked it up instantly. Now my wife is saying I should get 2 more. I haven't tried the dog with it yet, but might give it a go tomorrow, depending on the rain.
• ?

  Late Shipping
  • A Former User  

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  Well I had UPS date of 1 day shipping since I am close to their factory. Of course it didn't happen. Took 3 days. Messed up part UPS kept showing it was out for delivery and then change it to delay (no further info). In any case, about FM's shipping. I agree that they should change estimated shipping times as they change. Being a small company, I get they don't control their supply chain so things change from what they were told would happen. However, I think they should update everyone. That being said, it does look like they have moved back to the 6-8 week delivery based on what others have said and my contact with them.
• S

  Cancelling Order
  • skideeppow  

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  Love hearing thesee before and after stories of redemption! Welcome to the family @skideeppow!
• 

  Any Seattle OW owners out there? (test ride request)
  • dino  

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  My board is arriving in 2 days! If anyone in the Seattle area ever want a test ride... let me know!
• C

  This topic is deleted!
  • cheezhi  

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• C

  Will I get it before Xmas
  • Champy79  

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  @viper1 order #1333 here and, reading between the lines, it looks like mid - late December for me, which adds up.
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  This topic is deleted!
  • craiger123  

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  Faster Production and Shipping Dates, Emails Signed with People's Names
  onewheel • • PhobicTribe  

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  It seems we may have a few first-time early adopters who are not be used to the drama that is the bleeding edge of tech. It is frustrating to say the last as I love instant gratification as much as anyone. However, as I've mentioned in another thread, graded against the other kickstarters and startups from which I have received products, FM is far and away the best. There are lots of areas in which they can improve, but IMHO many of you are starting with unrealistic expectations. A small 12-person company using many bespoke components from various suppliers is going to have supply chain issues. Anyone buying into the OW family and expecting Amazon-like turnaround times and pinpoint shipment estimates (which I do LOVE) is either uninformed or naive IMHO. It is your prerogative to complain and predict their imminent downfall. I just disagree with your premise and your predictions.
• W

  When you want it so bad...
  • wheelking  

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  @wheelking I'm having my Onewheel and fender shipped to my wife's office, so she could actually play this same trick on me, but I think she knows better. She knows I'd probably have a heart attack.
• N

  how many onewheels are made a day? how many are being shipped in a day?
  • nhindi2007  

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  I'm guessing there are huge production fluctuations still while they work out the kinks between supplier issues and internal production issues. If they have to ship back a whole supply of parts to get fixed that would halt everything and I'd bet that has happened. Also in the past I think the have found a flaw or a better way of doing something and they go and update all boards on hand even if completed. Hopefully most of the trials are behind them. It will be a great day when they have units in stock ready to ship.
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  Shipping update?
  • madsb  

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  @callenj357 I'm not to far from Clifton.. I'm in mountainside ..
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  This topic is deleted!
  • scooterlove  

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  Shipping International
  • eish  

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  @rainynite they both sorta balance out £850 for the board (assuming no bidding war) and 500 + excluding hidden fees meets a round total of £1400 for the board direct from fm
• 

  So… what's missing here?
  • madsb  

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  @madsb good thinking! My sensor pad stopped working in less than a month, thankfully I had a backup already!
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  Email notifications?
  • NuclearDeLorean  

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  @PRIME4TIME4 exactly..
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  Ordered September 9th!
  • PhobicTribe  

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  @rainynite Could be pretty fun, I just hope it gets here before I end up going!
• N

  Shipping Method
  • Nhodick  

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  thanks @sidebox - I hadn't realised USPS shipping was so unreliable; the subs I shipped were only USD350 so shipping them for USD300+ didn't make sense and the cheap option worked - but that may have been luck then!
• N

  My Onewheel came in!!
  • Newheel  

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  @hdiesel haven't got it yet , but only been about 3 weeks so far