FAQ

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  Riding tips - so you can be better than your friends...
  • Onewheel Support  

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  Commonly Asked Questions - We've heard it all....
  • Onewheel Support  

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  What's you're OW name?
  • detroitwheelin  

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  Named my board "Kaze" meaning wind in Japanese cuz it's fast like the wind lol :) well not as fast as the other eboards out there but fast and nimble enough for me.
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  What is the lead time right now?
  • dirtydabs420  

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  What do you mean? I got an email today saying if you order today and pay for expedited shipping you’ll get it by Christmas in the US.
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  wheel locked up
  • Serenegecko  

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  All get familiar with the 5 golden rules to avoid nose dives: https://oneradwheel.com/5-onewheel-safety-tips-to-prevent-injury-and-save-lives/
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  Warranty on a used board
  • tomfoolery  

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  When to replace the plastic bumper plates?
  • Aaron  

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  @eckit If you take off the front bumper (XR only) you’ll see that it is protected very well. The front bumper is already a “float plate”.
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  Just got new one and would like to know about recharge
  • candicehorie  

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  thank you! :)
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  Can I send in my XR for repairs if it has a different (not vega) tire?
  • sippin  

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  Scandinavian countries?
  norway sweden finland denmark • • simenlier  

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  @germx I'm here and live around Stockholm Sweden
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  Boston-area advice
  • ggould  

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  Hysterically funny and absolutely true. You have pretty much summed up living in Boston.
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  This topic is deleted!
  • rat8cheese  

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  This is an amazing community to be a part of!
  • SkateFirst.SamT  

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  @future-motion Taking a look back at the OW journey (old posts). Great to see the product evolution and that the forum is still a solid place to connect. So looking forward to the arrival of my XR from RiverBound Sports. Keep up the great work FM team...
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  Warranty through distributor
  • didionjake45  

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  Not really, but a dealer can help you out with a loaner board or communication with FM if they are cool.
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  flat tire replacement
  • pedjak  

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  Hm, thanks man for the swift reply. I'm ok for now in terms of my onewheels being operational but had hoped a European center would offer accessories--and thus lower or no shipping cost.. As you indicate: we'll have to be patient--and pay..
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  Does new controller reset odometer?
  • jruiz72  

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  @jruiz72 what’z your mileage before different controller? Maybe time to sell with new odometer. Was anything else fixed.
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  Sending OW back for repairs
  • MrHarry  

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  How else would ya send it? ;)
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  Battery capacity and external charging
  • dr.trill  

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  The bms is only protects for over charging and balancing of the cells. The A123 26650 cellsinside the Onewheel have a max charge rate of 10c which translate to 20amps? The more amps you try to push into the cell more energy is wasted. Doubling the amps only saves like 50% of the time.
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  Air pressure
  • onewheelwraith  

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  @njacobs I'm going to air up tomorrow. Been riding at 20lbs. Range is fine, but if 4 four gets more I'm all in.. Thanks
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  Waterproof or Water resistant?
  • ZeroEmissions  

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  @zeroemissions The controller and battery box are sealed with a closed-cell foam gasket which is not glued, and they also have vents. The vents are made of gore-tex like material that will repel water that is splashed onto it. However, the vents can't withstand water under pressure, which would happen if it is submerged. The gasket also can leak if enough pressure is applied. The vents are protected from direct water impact by the bumpers, so you should be absolutely fine spraying your board from all angles, riding through puddles, etc., but just don't play chicken with waves which could wash over your board.