QUESTION: You just received tracking! When did you order?



  • @LUTFiSK absolutely email.. They won't mind lol



  • Just heard back from Onewheel re. my order placed September 3. Last time I heard from them they said I'd have my board at the beginning of November. Now they're saying my board will be finished in the beginning of December and be packaged to ship the week after. I guess I'll be lucky if I have my board before Christmas, seeing that I'm based in Europe and the package might get snatched up in customs for some time.

    If nothing else, this process has teached me a valuable lesson in patience! :grin:



  • Oye this is so so frustrating..

    • Aug 22 - Ordered. "4-6 weeks"
    • Sept 21 - "I apologize for delivering the bad news but your board shipment will be delayed until the middle to end of October."
    • Oct 21 - "Your board is on track to finish it's production around the beginning of November and should ship within a week after that"
    • Nov 16 - "Your boards will finish the manufacturing process next week and be packaged to be shipped the week after."

    So current ETA: Mid-December....



  • @greattypo said:

    Oye this is so so frustrating..

    • Aug 22 - Ordered. "4-6 weeks"
    • Sept 21 - "I apologize for delivering the bad news but your board shipment will be delayed until the middle to end of October."
    • Oct 21 - "Your board is on track to finish it's production around the beginning of November and should ship within a week after that"
    • Nov 16 - "Your boards will finish the manufacturing process next week and be packaged to be shipped the week after."

    So current ETA: Mid-December....

    Got exactly the same.. I ordered 23rd of Aug. And due to all delays, this means I went from having 1-1.5 month of riding until winter, to having snow on the ground and sub 0 degrees outside, which means more or less a 70% decrease in battery strength until the spring comes. sigh



  • I wonder if they are still have production slow downs or if they now have boards moving to retail outlets on a regular basis delaying shipment for direct buyers.



  • I placed my order Aug 31 and haven't received any kind of notification. Did you guys (the ones that order August 22 and 23 )
    email them and get that response?



  • @scalthom

    I emailed them and yeah they give you some kind of update. If you don't email them you probably won't get an update.



  • I emailed atleast 10 times in my nearly 12 week wait..



  • Ordered 08/21/2015. Ship confirmation came on Friday 11/13/2015. Product arrived Tuesday 11/17/2015. So 12 weeks plus 2 business days. Just plugged it in today to charge. Unfortunately it's snow season now, but I'm looking forward to testing out it's capacity on snow.



  • Ordered 23rd of august. Havent heard anything :(



  • I ordered Sept. 25th with 6-8 week ship estimate. After browsing thru everyone's posts, It's looking like I won't get mine till January? Very lame!



  • I ordered August 17 and will receive my board tomorrow. Over 3 months total wait.



  • This post is deleted!


  • Ordered 8/23 no news yet.



  • Got an update today that mine will be done in the first week of December with packaging and shipping to follow. With a little luck, looks like I'll get it before Christmas(fingers crossed).



  • @wdmtaj well?



  • got my two ow on Wednesday and ordered the on 12 August but then came the snow Thursday :(
    one works fine but the other can not go on . says that it is over loaded, I only did charge it for 5 minutes until it shone green.



  • Ordered Oct. 11. Pinged them last week and got this response:

    Thank you for checking in. Your board will begin it's production process in a few weeks and should be finished around the end of December. After it is completed it will be sent of to our fulfillment center for packaging and labeling and will be shipped shortly after. It is possible we will get your board shipped before the holidays but with our current lead time we must be fair and get those waiting longer shipped first.



  • @OD Hmmm... I guess that's not good for me. I ordered Oct 20th and was hoping to get it before Christmas.



  • Ordered October 13th and was hoping for a OneWheel Xmas present too...


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