OW making WEIRD noises
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Hi All,
I have my OW for about a Week and i LOVE IT!!
Today i switched from Classic mode to Extreme and since than my OW is making weird noises, i feel the motor is "shaking"Does anyone had this before? please help me...
Roy
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Can you make a video?
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@njcustom thanks man I sent it to your gmail
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@royshriki I think he meant to post it here so other people could also check it out.
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@thegreck -the clip is big and i can't upload it to here, i can send it to any email if anyone wants.
The good new is that OW will fix it because it's under warranty still.
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@royshriki Nobody is going to want you to send a huge video attachment to their email, but if you want us to help you, you'll need to put it somewhere you can post it, like YouTube or Vimeo or any other video hosting site, then post the link here.
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@thegreck - OK i did it please see this clip and let me know your thoughts
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@royshriki Yeah that doesn't seem normal to me. I'd send that link to support!
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I agree contact support.
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Yep, had the same issue, pay for expedited shipping if you want it back quicker..
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@parrothd Do you know what was wrong with your OW?
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@royshriki I had similar issue and they had me send it back. Typically they don't explain what was wrong in detail. In that instance I think they said some connection was loose or undone.
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@royshriki Whatever's making that noise, I wouldn't risk riding it until it's fixed. We're so dependent on the self-balancing mechanism with these things, you don't want to be on it when it's giving clear signs it might fail on you.
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so given that we can now do tire repairs on our own, is it feasible that we can crack it open and check the connections ourselves? seems a hell of a lot better than paying for shipping AND being out a board for a week or two..
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Mine is now making the same noise. Did you solve this?
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@lhiow yeah pretty sure it has to be sent in like they mentioned above.
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Chitty chitty bang bang
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I can't ship it back, it's not worth the cost. I'll strip it down and see what I can find.
