App can't find my one wheel +
pkh last edited by
I am having this same issue - I applied firmware update last week I was able to connect after that but it stopped working a day or so later.
I tried uninstalling and reinstalling and restarting and everything. I don't see the onewheel come up in Bluetooth connections - what name would it appear under?
Gadgetrider last edited by
I run into connection issues fairly regularly. A phone reboot usually does the trick but for sure the phone must be in close proximity to the board (usually within 5 feet or less).
@futura hmm. Do you have another Apple device you can try connecting with? Just wondering if we can see if the issue is with the phone or with the onewheel.
My iPad couldn't find the OneWheel + either.
What does one do now? Contact OneWheel directly?
(my iPhone can still Bluetooth connect to why Bose speakers and other random things in the world - just not my one wheel +)
groovyruvy last edited by
OK, thanks, I look forward to the app developer helping out.
How do I get the app developer to give me advice to fix this?
SeeTheInvisible last edited by
Download an app called ‚LightBlue‘ from the app store, open it and check if it finds any device with an id like ‚ow0xxxxx‘. If so, open the app and check if it works again.
Well that was unexpectedly satisfying - it worked!!
I was able to download the 4020 firmware update. So now we have DELIRIUM I see.
ryan1Auburn last edited by ryan1Auburn
@seetheinvisible thank you so much for this post. I've. been waiting for Customer service to help me with this issue since August 24 2017. To think it was a fix on the forums, I hope they put you on payroll and tech support :)
MattBrick last edited by
@SeeTheInvisible I know this is an old thread but I had this problem recently and just wanted to say thank you.
Hadn't been able to see my boar din the OW app for over two weeks and the LightBlue app fixed the problem in 2 minutes.