Battery diagnostics gone with new app upgrade
v850tw last edited by
@lidphones I use the OW Buddy because my phone is older. Not sure how new of Android will run it.
cauri last edited by
This feature is really necessary. Please bring it back.
IanJohnson last edited by
I was about to run an errand, app said I had 30% which is enough. I checked the cells and saw 2.9-3.0 which meant I would have had to carry groceries and my OW back home.
Gadgetrider last edited by
At the very least FM - how about some transparency as to the motivation to remove those diagnostic parameters? Were the numbers misleading or inaccurate causing a lot of false concerns OR were they identifying an inherent weakness that we wouldn't catch until after the 6 month battery warranty period?
enjoi408 last edited by
I emailed FM about this and they told me that they don't think it's important to the riding experience, so they removed it. It does look like they dont want to bring it back.
I would encourage everyone to write an email requesting they put cell voltages and current amps reading back into the app. The more responses they get, the better chance we'll have our voices heard.
DrN3RD last edited by DrN3RD
FM is notorious for lack of communication guys, and once you do get in touch its very vague answers per usual.
Future Motion Inc currently has a C- with the Better Business Bureau, should give some insight.
readysetawesome last edited by
My guess is they don't want to admit: the new XR hardware made it infeasible, with their current schedule, to support both the new/old battery hardware well with the same software while surfacing this useful information. Just a guess though.
ooww last edited by
@readysetawesome I also figured that maybe there should be separate apps for the Plus and for the XR
cr4p last edited by cr4p
same here, one VERY important feature - future motion: please bring it back or i will NEVER upgrad my app.
makermarc last edited by
You can grab the latest known GOOD apk for android here, Onewheel APK
Just make sure to turn off auto-updating as well.
flyingpapaya last edited by
Just got stranded 3 miles from my car. App says 94% battery left! Doesn't affect the riding experience my ass.
makermarc last edited by
@flyingpapaya to be fair, it only affects the before and after riding experience. DURING the ride-experience remains completely unaffected. Have you tried being more careful? 🤣
cascadewheeler last edited by
Lame...I sent an email! Best way to keep an eye on your battery health now gone.
sthomas00 last edited by
If you are on Android you can go here to install an earlier version of the OneWheel app. The current version is 2.0.19. Scroll down on the page and you will see the earlier versions, 2.0.18, 2.0.17, ect.
You also will need to uninstall version 2.0.19 from your device before you install an earlier version.
This site won't let me post the link as it says its spam so I'm uploading an image to the website.
Onewheel Miami last edited by
ponewheel is all you need if you have Android. Works just fine to check cell balance.
Iggi last edited by
Well today we had somebody on the facebook page reporting his board dying with still 48% battery left... now he's walking 3 miles back to his car. And FM says this does not affect ride experience??.
you be the judge to that
Nudelman last edited by
@drn3rd Are you a regular contributor to BBB? People rarely go there to give kudos. There are plenty of people that are happy with the service that FM gives them. Harping on this BBB thing is pointless.
DrN3RD last edited by
@nudelman Valid Point.
skyman88 last edited by
Heads up, if you are getting an XR you need the new app to deliver the firmware update.
So you will keep your board from bricking but will lose your individual cell readings.
Ventoriffic last edited by
@skyman88 All boards shipping as of this week are shipped with new firmware already installed.