4 Blink error code but the board won't turn on/off.

  • So, yesterday my V1 stopped working. It's displaying 4 blinks on the power button which from what I understand means the board was not powered on in the "ready to ride" position. It says to place it on the ground and turn it off and back on again. The problem is I can't get it to power off or on. When I try nothing happens. Also, in the app the total lifetime mileage has reset to zero. The cells appear to be fine and I left it to charge overnight. Anyone have any suggestions? I really don't want to have to send it back as I think it's out of warranty and the only other time I had to send it in it took over a month for them to send it back even though I live only a couple hours away.