Onewheel going through water



  • @readysetawesome Yes, unfortunately, they know most people won't take the time and expense to take it to court.



  • I am going through that exact nigthtmare story, 1 year old OneWheel+ with 150 miles, rode through a puddle ONCE, like 1/2 deep. About 3 months and several rides later the board started to act up, rough ride, then slow speed pushbacks then stuck at 2mph. I reached out to Customer Support, explained the situation, shared videos and logs. They suggested I checked a few connectors, which did not help and I finally sent my board back.
    2 weeks later I get an email informing me that the found some water in the motor and that the motor was shot. They would not cover it under warranty and asked over $500 for the repairs.
    Got to say I am super disappointed with Future Motion, I was expecting that a $1500 board would be at least Water Resistant and that Customer Service be at least fair.



  • Water got into the motor?! That motor is inside the rim. How’d water get in there?
    Did you ever replace the tire?



  • What? These aren’t waterproof to go thru puddles here and there? i am not talking about going underwater just thru a puddle. i live in CA and well sadly doesn’t rain a lot, but i bet others have to deal with more puddles. Or how about just a wet sidewalk from someone’s sprinklers?



  • @kd6tav I’ve ridden through plenty of puddles, tons of rain, wet sand on the beach, and the slushy streets of NYC without issue.
    This sounds like an isolated incident.



  • @kd6tav yesterday I rode for 15 minutes in pouring sideways rain on the coast, and big puddles. even my fearless dog wasn’t down for it but the Onewheel held up fine as usual. Water is not typically an issue.



  • @krongsak
    Same exact think happen to me on my XR less then a year old,coast me over $400.00 to get it fix while it was still under warranty. My XR got wet ONE single time only and it was only up to the bottom of the rail the water never even got on the foot pad not a drop.
    Word of advice don't let water reach the bearing.
    I got my 2 V1 submerge by a wave and no problem.
    I guess the V1 IS more water resistant then the XR be careful.



  • Here are just some of the places your "sealed" components can leak. You might get lucky, but why risk it?
    https://drive.google.com/drive/folders/186kTUIUX45pq5fsHz8cu4bDVeeebUc-C?usp=sharing



  • Someone also makes these kits... https://www.badgerwheel.com/

    The Boston crew is doing a group waterproofing in the near future. I think 7-8 people ordered these kits to get the group discount.

    Two folks already used the kit and have been pushing the limits in the water... aka commuting 5 miles each way to work during the rainiest fall anyone can remember. So far so good.



  • If you take your Onewheel apart you'll see that it's splash resistant but by no means water resistant. Pretty much every single wire has a connection point that isn't water resistant (mainly in the controller housing). There's also a decent opening in the hub where the wires enter that's not sealed or water resistant (although small enough to prevent damage from splashes, dirt, etc since it's partially covered by the rails).

    You might want to avoid riding it in the rain or through deep puddles.