What’s pushing the Pint orders back?

  • New to the forum and onewheel community. I just wanted to say it was deceptive to say "SHIPPING IN MAY" before ordering. It's not clear anywhere that it would ship months later.

    WHy not be up front about it? I would have ordered guys but it's f'ing shady that you start off this way.

    When you order an iphone it says when it ships lol. When you buy a fridge at best buy it tells you when stock will be available for shipping.

    Not rocket science.

    It's clear you want the orders in. You'll get the orders - just tell us the facts.

  • @geguia When I ordered it didn’t even say shipping in May, I thought I would have it a week after ordering. It’s certainly not the best way to conduct business.
    Mine has now been pushed back to 4th July from an initial 25th June, really considering cancelling but I’ve already waited 8 weeks.
    I must admit the excitement is now not as a high as it was.

  • The stoke is real! I also ordered the pint unaware of the delivery delay. I have lost sleep watching videos, and reading posts in forums and incessantly checking and rechecking delivery dates all of which only fuels my anticipation. I recently lost all self control and gave into buying a used earlier version (Onewheel+). Delivery expected tomorrow. I can’t remember ever being this obsessive over anything before. An impression has definitely been made. I can’t wait to begin the float life.

  • @DontHaveACalou Really pleased for you, I’m sure it’ll be great fun. I’ve put back ordering for almost a year, wanting the XR but not able to realistically spend all that money on one. When the Pint was released I decided it was time to jump on the band wagon. I’ve checked delivery dates 5 times each day, really pleased when the delivery date reduced by a week, not so impressed when it then went back 2 weeks.

    I’m taking each day as it comes, still can’t realistically justify buying an XR, let’s see what happens with the delivery dates of the Pint.

    Let us know how you get on with yours when it arrives.

  • @DontHaveACalou i was tempted as well but i do have to walk with my board a bit and i've read enough gripes about carrying around the one wheel XR

  • Just a quick update - expected ship time for me has shifted back to 5/27 as opposed to 5/23. Per FM my board should be among first shipped, but we will see.

  • From FM 1:13pm EST in response to my inquiry from this morning. (I think they meant they cannot advance the ship date, vs anticipate. That said Ill be sure to post once I get a shipping confirmation email - forgive the message formatting or typos, I should be working right now) :

    Hi XXXXX

    May 27th is actually the first day of shipments - you are included in the very first batch of Pint shipment.
    With this said, we are unable to anticipate that shipping date.

    OW Team

    On Mon, 20 May at 7:09 AM ,
    Morning my friend – looks like my ship date has dropped back off to 5/27/19.

    Any shot that this is a typo and I'm shipping on the 23rd ?

    Fingers crossed n awesome sauce….

    Thx much

  • This is a little scary! If the "first batch" will be shipping on the 27th, I'd bet there's a lot of people (insiders, youtuber's, etc.) that would be from the first batch. It's possible that we might just be waiting a while for these. I hope not... :( My date is still the 27th but this message seems to minimize the truthfulness of that date. I wish they'd give us production updates since we're really kickstart investors now!

  • @Panglossian You are absolutely correct, we are Kickstarter investors without actually agreeing to it. I wish they would give some updates.

  • @Mark-Vlogs I was late to find out about the Pint and didn't pre-order until last month. I was completely blindsided when my delivery date was saying late July. I bit the bullet and ordered the XR. It's the single greatest purchase I have ever made and have literally no regrets on dropping $1800 for this. If anyone is in the same boat, and on the fence about whether upgrading to the XR would be worth it, I can assure you it is. Not only will you get a superior board, you will get it within a week.

  • My order says that it's now in Production! YAY! 5/27 delivery date still showing...

  • @BrentNice I always tell people, if I knew how awesome the OW really was, I would have been willing to pay double.

    Most smiles per dollar of anything I've purchased.

    I know the wait is a pain. My original ship date for the OW+ was off by 3 months. Still would do it again. This gives you more time to watch videos, tutorials, etc... and best prepare yourself.

  • My order has slipped to the 30th now... this is not a good sign!

  • Yesterday mine was May 31st. Today it just slipped to June 4th.

  • @rageouse seems all orders have slipped. Most disappointing is the lack of communication. This is not an insignificant purchase and FM should be better. Most would be understanding if the communication was forthcoming but as it is it seems shifty.

  • @Panglossian Great news, but why’s it taken so long to start building it? Does it show a shipping date or delivery date?

  • @Mark-Vlogs No, now it's back to saying in the queue and date is delayed until the 30th - 2340d7dd-8993-4b24-901c-85c7ae6f9842-image.png

  • @Panglossian I think these are going to get pushed back again and again, I’m really disappointed in the “service” FM are giving us.

  • Yeah, it would be one thing if they were up front about charging my card and not shipping for 2 months... But, in fact, it's the other thing.

  • hi all, i'm brand spankin' new to this forum, but i thought i'd chime in on this: I ordered a Pint on the 12th (which was, i think, the day or so after launch), and my ship date was a firm May 28 up until late last week, then it slipped to May 30, and today it's May 31. every day i say a prayer to the shipping gods, hold my breath, and check again...

    i don't mind being patient, since this is my first OW and i have been spending my time watching and reading everything i can get my hands on in the meantime. but it's SO HARD. it really would be nice to have an official update of some kind. even an email would be nice. i'm really trying to refrain from calling them and asking about my order, lol

Log in to reply