Charging me for a Circuit Board Manufacturing Defect
I recently sent in my 10 month old board in for repair with 780 miles on it.
I was told there was water damage, but the pictures showed Corrosion near the Powered edge of the Circuit board... This is obviously because the Circuit Boards are not conformal coated: meaning they are not coated with a fingernail polish type material that will eliminate the chance for corrosion on the Circuit Boards.
I was charged for a New Battery Case, shipping and handling, and labor for this design/manufacturing issue..
These Circuit Boards should last longer than 10 months in the environments you advertise on your website.
Refund request...Please help...
Your battery has only 6 months warranty
in the environments you advertise on your website.
I've looked at the website again. Not sure what environments your talking about. Everything on the page shows dry conditions. No rain. No snow. No wet trails.
OneDan+ last edited by