@Jackalope actually it didn't zero out. I had to download my saved rides again from the cloud but other than that miles, top speed etc was preserved. I am planning on a much longer ride this Saturday so will further update if things change

I posted about two months ago about the Bluetooth dropping problem. It was problematic right out of the box. I called and got the FedEx shipping label. When it got cold here I sent it in. It arrived in California facility on December 8th. And I received it back today December 18th and so far it is fixed. Took a short ride without problems - walked away from it 10-15 feet without problems. Don't know what they did. No explanation letter or email but hey - I am happy.

Yup same here with a brand new xr right out of the box. Did the light blue app as instructed and I sent in a screen shots showing how my TV in the other room 15 feet away kept its connection strength while I lost my onewheel connection when I lifted it off the front board appropriately 2 feet. I tried it with a Samsung Galaxy 9+, old galaxy note 3, and an iPhone 9. All pick up connection pretty easily when turned on and all drop in and out of connection fast unless laying directly on the board. Eagerly waiting for a solution and have been following this thread for several weeks now. Will send my board back when weather in the Midwest prevents me from riding any longer which is soon.