@PeauxB I'm so sorry this happened to your friend. Unfortunately, I think any activity where you're traveling more than a few miles an hour (biking, skateboarding, roller skating, etc) then there is a potential for severe head injuries. I can only assume that if he died of head injuries he was either not wearing a helmet or something truly unlucky happened to him. True a nosedive can be a source of sudden and severe falls as the rider isn't expecting it, but falls can happy for a variety of reasons other than nosedives. Whatever happened, I'm very sorry to hear about it.

@Mark-Vlogs Hey bud to answer your question, if I were you I would simply call them. I called them about a month ago to cancel my Pint order (so I could order an XR instead) and they asked for my Pint order number. I gave it to them and they canceled it in seconds right there on the phone. Within a couple of days the 1K was back on my card. You might have to hold a few minutes but it's worth it to know it's been handled by someone.

@Mark-Vlogs I was late to find out about the Pint and didn't pre-order until last month. I was completely blindsided when my delivery date was saying late July. I bit the bullet and ordered the XR. It's the single greatest purchase I have ever made and have literally no regrets on dropping $1800 for this. If anyone is in the same boat, and on the fence about whether upgrading to the XR would be worth it, I can assure you it is. Not only will you get a superior board, you will get it within a week.