Hi everyone, this post is basically documentation of my board malfunctioning. March 10, 2021 I was out riding when I received a notification from the app telling me the battery was at 50%. So I head back. On my way back I was traveling around 7-10 mph when all of a sudden the board motor froze and I went flying from the board. I sprained my knee and now I can hardly walk.
I emailed One Wheel about this and sent them the diagnostics. They tell me to ship it back and if they cannot find anything wrong with it I pay for the shipping. I have the One Wheel XR. I paid $2200 for this thing. I did not send it to them because frankly it hurts to walk right now.
Really I just want my money back. In all seriousness the concept of the One Wheel is awesome but the reality of the board is that they have not worked all the bugs out. Please contact me if you are thinking of taking more action if you have experienced the same thing.![alt text](![image url](![image url](![image url]( image url))))