Has anyone had this issue, then sent the board back to FM and know what the fault was?
I would like to know if it was battery or BMS related or something with the main motherboard. I don't have the option to ship back to FM from South Africa so I have to try and fix this myself.

Hi, this info might help. The shipping charge from Future Motion does not include local clearing costs or any local taxes. Check with a FedEx if it is a clearing charge. In South Africa I had to pay about R1000 extra to get my board cleared.

@npanneri As a owner you don’t really need it. I import Onewheel’s into South Africa and I need to provide the freight company with a MSDS before they will even quote me on shipping costs so I thought maybe one of the European dealers might have one. As an owner if you do try to take your Onewheel on a plane, you will most likely have to produce a MSDS but there’s no standard law, it’s up to the individual airline and the pilot.

@znzn thanks znzn, I did try to google it but no luck. Actually I’m not convinced even FM has it. I have been asking and they don’t seem to be able to give it to me.

Does anybody who has received an XR have a MSDS that might have been in the paperwork? If so, please post a link to a copy or attach if you can. I can’t seem to get one out of FM, they should have but they are just so slow to respond to requests so I’m hoping someone here has one

@fruitygreen I have to agree about QA testing, my experience is 5 out 16 OW+ "died" within minutes of being switched on and only solution is to send back to factory. Seems crazy when FM has to pay a lot to ship them back to the factory and then back overseas when fixed. If they just invested in some QA testing it would save them a fortune and make their customers much happier.

Are any international dealers managing to get stock of XR's? It seems all stock is going to direct sales 1st and dealers are last in line.