Hi-
Does anyone have the internal dimensions of the battery case at hand? Ideally I would like to know the overall internal dimensions as well as those excluding the BMS circuitry. If not I will take mine apart but I thought I would ask first.
Thanks!
I'm not talking about the iPhone / Android issue. I'm talking about firmware upgrades for the + but not for the original.
@dariusz - I agree- this is pretty lame. After supporting the company as a struggling startup, putting up with month upon month of delivery delays and crap early firmware, all of a sudden the company decides to go all Apple on us to flog the new product by dropping firmware upgrades on the OW original like a hot potato. Sad!
@badcheese I'm afraid I must disagree with Mr Cheese on this. A unicycle is an analog device under the direct and absolute control of its rider. Its instability and difficulty are due entirely to the physics of its design. This is the reason it costs $150 instead of $1500.
A OW, on the other hand, is a digitally intermediated, highly-abstracted ride by wire system that depends heavily on behaviorial models embodied in software along with a complex network of sensors and actuators. The fact that it is not self-balancing is immaterial; more material are the facts that the behavior of the system depends almost entirely on the assumptions and judgements of the system's designers, how these are embodied in software and component selection, system testing and revision, heavy end-user input and honest reassessment, and more testing and revision. In this regard a OW is more like a fighter jet than it is like a unicycle. As with the jet, there can be strong perceived pressure on management to "bury the data"; this must be resisted at all costs, particularly with a system as immature as the one we are talking about.
@dj.rknz I would like to know that someone in a senior management or engineering role at FM is reading this thread. Could you please confirm that this is the case? Thanks very much.
An experience and some questions:
~Background~
Been riding for a few weeks, always in classic mode, new board so new firmware. Have ridden on smooth pavement, rough pavement, hard dirt, soft slightly muddy dirt, grass. Until this weekend never had the OW do something that I didn’t understand. When first learning I didn’t understand how to work the sensors so I was run over or thrown off in reverse a few times. I believe I now have a good handle on these and can stop and dismount easily in 1 spot without really thinking about it. I don’t ride too fast and don’t think I’ve felt pushback.
~The Experience~
This Sunday I thought I would get in a ride before the rain started again here in SF. Streets were dry. I live in some moderate hills and cruised around and up and down not over 6-7mph. Then, with 60%+ battery remaining, I was going straight on a relatively flat street, probably a bit slower than my average speed. While it happened pretty fast, my recollection is that without any warning and without losing my balance. the nose of my board ate the pavement. Wearing helmet and wrist guards, I launched forward – as a snow sports guy I put my right (forward) arm out by reflex. The board continued to travel forward at a 45% angle to the right, thunking loudly against a garage door where it stopped. I dislocated my right arm and spent the rest of the day in the UCSF Emergency Room high on Dilaudid and Fentanyl.
~Questions~
Obviously I would like to understand why this happened. From reading this thread I see some theories but the root cause is unclear. Given the occurrence from time to time of similar experiences, I believe it would be prudent for FM to provide collection of and selected access to real-time actuator/sensor data. If the OW lacks sufficient memory I don’t think it would be hard to log across Bluetooth to the phone. I also think it would be in the company’s best interest in order to improve and refine the behavior of the OW. I would understand a potential reluctance based on litigation risk but it needs to be done and the lawyers would just have to do their best to protect the company, as they do in all motor vehicle industries.
My second question is somewhat higher level. When I am cruising on pavement at a consistent speed in classic, the board sometimes feels like it is leaning a bit forward for a few seconds then leaning a bit back for a few. I am trying to stay balanced over the wheel and not rock forward and back, but I am still getting this feeling. Anyone else find this?
Closing note to FM: I strongly encourage you to follow up on this issue. Right now you have a loyal set of users who are willing to take some bruises for the company and the product; we are certainly not looking to damage the company. Help us to help you improve the behavior of the product and make it more attractive to the mass market. If you need some help or ideas, just let me know. Thanks!
MY BOARD IS COMING TOMORROW! Received shipment info from Carly earlier today and just received notification from UPS that they will get it here overnight. Not bad for UPS Ground, but its only about 60 miles to SF. Order 2185, placed 12/28. See y'all in GG Park!