@readysetawesome I'm 20 days in Onewheel jail out of the box. Nothing.... I did get a free tshirt in the mail with some stupid stickers, business cards and a plastic mini wheel replica. I'm outfitted now to go to a busy intersection, show what a onewheel looks like and hand out business cards and stickers telling them not to buy one of these
Posts made by FKRA
RE: Clicking once per revolution on heel side turns (Update: serviced & resolved)
RE: Defective Onewheel, Refused Replacement, Still Waiting....
@groovyruvy I guess I'm not alone. When I first reported my issues, I thought I had the only defective onewheel in the world. Like my problem was so unique that it was impossible. If you have a Onewheel problem, DO EXACTLY THIS......Video it doing everything that doesn't work. Post it immediately all over social media. Then contact Onewheel and link them to all of your posts so they are well aware of how many people are watching their product that isn't working. I'll be you get a new board overnighted. Me, I am just at a loss for words how bad my experience has been with Onewheel. My local dealer has boards and was willing to swap boards since day one, but Onewheel isn't going for that. If I videoed this thing being a growling paperweight I would be in a much better situation right now. I should have, but I think nice before I think evil.
Defective Onewheel, Refused Replacement, Still Waiting....
I bought 2 onewheels in mid October. Out of the box one worked, one did not. Today is 19 days into resolving my defective board issue and I got a t shirt in the mail. I'm on my 4th person from onewheel and I do not know when I will see a working board in my hands. My local dealer has boards in stock. Onewheel does not want to replace my board. Despite the error codes and the problems I had, they want to send me the problem board back to me. Nobody has answered my questions. I'm 40 years old. I have NEVER has this much trouble resolving a issue with a product new out of the box. I have never encountered customer service this bad. Especially for a $1500 item. It has been a miserable experience and it is not over. Buyer beware. If you happen to buy a bad board you will not get a new one. You are looking at a long of road people passing the problem and you will wait and wait and wait for nothing to happen. Horrible going on whatever is worse than horrible!