@SirCarvesAlot
Maybe somehow have shipping contracts that we can tap into. Just to ship exclusively the OW battery. Maybe a 3rd party can provide such service.

@SirCarvesAlot Here is why I think removable battery will not happen.

1. Connections adds another failure point. Moving parts always do.
2. More parts = more complexity
3. Cost in production will be passed to consumer. Maybe make it more pricey.
4. No benefit to FM.

@JMAC Visual difference that I observe are the 2 screws on rail appear closer together and no hole .

I believe it was purposely manufactured that way so diyers dont mix and match stuff.

@JMAC
Are you sure the wheel/motor is 4.5"?
Or just the tire?

@wheelrich yes, better traction.

@gameofchance said in Simple to put in place, customer service suggestion:

. This is the only problem i have seen with your company and its the only thing that is preventing me from purchasing your product, fear that if something bad happens i will be unable to get it taken care of through your customer service system.

So, you dont even have a board yet ?
LOL! I wish there were a support group for all my pet peeves.

@fruitygreen said in Thoughts on Business Strategy for Future Motion:

@djtherick2020 said in Thoughts on Business Strategy for Future Motion:

This has been sidetracked a bit. It isn't really meant to be a "product improvements" thread, but rather a business strategy thread.

I apologize for participating in it. However "Business Strategy" should always consider "Product Improvements".

-Where do you think marketing budget should be best spent/what groups and demographics targeted?

Marketing budget should be partially spent on me and those who help sell the product. Every time I stop to answer the questions people ask me, I spend the time to explain a whole bunch of facts about the Onewheel. OW definetly has cool factor. Everyone wants to be cool. That being said , it all comes down to who can afford it. I am a middle-aged dude who can afford these machines..
Stereotyping here:
Kids(5-18yrs): $0 income; wants 1, cannot afford but can influence the purchase.
Student Adults: $0 income left; wants 1 but cannot afford.
Working Young Adult(19-30): $2500 ; 1% interested ; small interest
Career Adults( 30- 100): $2500- $1,000,000; have money .
Most smart Marketeers know where to dig their gold.

-What else to add to the product lineup?

Hmmm. A lot of risk assessment.
I know quite a few successful restaurants have a very small menu. Little variety but very good food.
I would like to see an uncanned open source version OW control board. Could be higher in price but need to be incompatible with a the existing versions.

-Do you think it makes sense to go public or sell out to a larger sporting goods company?

Why even have the thought. Quality control would be even worst than ever. I still hearing chatter of bad Support.

-Best growth strategies?

Make it cheaper.

ETC.

Hmmm. The " Pint " fits the criteria of affordable.

@OneDan
Yeah my boy did say to just take some bike shocks and just mount it for props.

It was getting heavy though and my time/ efforts are better spent elsewhere

@owpete
We lifted the height 3" for bigger wheel and for laughs.
The nosedives are more severe. Recovery or run-outs are harder.

Momentum has an increased effect because the pivot point has moved.

It clears deeper water puddles .

@roninXpl
An outside parts source is available as mentioned.
Pros: Accessibilty, DIY, cheaper.
Cons: Availability is inconsistent, used parts, warranty none.

Whatever reason(s) FM dont sell their internal parts, is their prerogative .Unless their is some kind of competitor it is not likely that this will change .

I think it's more about quality control. OW is low volume , high price item. Remember that a growing company needs to sustain to have R&D, profitability, and existence.

When they've realized that their new board sales have decreased due to more DIYers , perhaps then they'll change their policies.

"Competition is good for business"