@tomfoolery - I haven't seen them do that, and my guess is that they would be very reluctant to publicly-acknowledge a problem like this, because that acknowledgment could be used against them legally and in the court of public opinion.
But past experience always shows it's not the crime, it's the coverup that does you in. So I hope to god that if they DO discover there is a problem, they do the right thing and issue some kind of product recall notice. If it's a software problem that can be fixed via remote update, that is an easy/cheap fix. If it's hardware, that's gonna cost them, but not as much as a class-action suit brought by bystanders crippled by runaway OWs.
Please understand, I am a huge fan of this product, even with its risks. I broke my arm on one, and bought a second one. I do not have a grudge against FM. I want FM to be around in 5 years, still making this product or even cooler ones.
But to do that, they need to be hyper-vigilant now about making the safest product possible, and acting quickly and transparently to address these sorts of issues.
I do note that the common thread between this and the other report in this forum of a runaway OW, is that the "jump-off" dismount method was used. Something may not be working right with that dismount method, and I would suggest people stop using it until we figure out what it is.
But that doesn't help if you didn't mean to dismount, you just fell off or bailed.