Well. They will make me pay 950 usd for repairs. Also yhey refuse to sell spare battery which i find very unfair and wrong. I have 2nd onewheel that only has brpken battery. Shipping is 300 usd and they refuse to send 2 batteries
Posts made by haare
RE: Warranty issues, consider this before buying onewheel
Warranty issues, consider this before buying onewheel
I absolutely love onewheels. I have 3rd XR now. First 2 where broken in less than a year. 2nd one with no custom parts, no modifications. The company claims it is all weather device, however it is not. In ther adds they use it in wet conditions even in snow. It is not able to stand rainy conditions. First 2 of my XR broke because of waterdamage. And the warranty does not pay for this. So beware. They advertise it as all wheather device but it is not. And if it breaks they don't cover it. Here is a short video of my experience to warn others.
I asked them to reconsider but I don't have high hopes. I am quite certain how this is going to end. I need to pay the crazy 300usd shipping and parts (total 952usd)... for only 6 months old onewheel.
Video of my experience: