I live in the South where, even when we get snow, it's too flat to enjoy snowboarding, so when I snowboard, it's usually on a costly trip to out West. While I enjoy the trip with my brother and brother-in-law, it's pretty costly ($750-950) for the trip.
When I bought my OW, my brother chastised me for paying so much; however, I justified the purchase two ways: 1. It is cheaper than taking two trips out West to Snowboard, and 2. I can ride it almost anywhere around here. Finally, once I got my OW, even my brother got on board (pun intended) because we both felt that a OW will make you a better snowboarder.
I'll admit that after I made my purchase, I was nervous about a lot of things: 1.) I'm 260lbs, will it work well under my weight? (less range but still powerful; no drag. 2) Is it as easy to get the hang of as the OW videos show? Do I need skateboard experience? [(Yes, after about 30 min of practice, it gets easy. No, I don't need skateboard experience, buy my snowboarding probably helped [I'm not really a pro at it, either)]. 3) Will the company be around for long? (Remains to be seen, but they seem to be doing quite well. I am pretty confident that they will continue to grow based on the amount of riders outside of the US who share on this forum. 4) If it breaks, how will I get it fixed? (I've already had one issue from the charge port/LEDs getting water inside of it and had to send it off. Support was great. I emailed them on MLK weekend, and heard back from them on Monday. I sent it off on Wed, and it arrives there today. Hope the trend continues, but I feel that it will go well).
In the end, only time will tell about the company and if they can keep giving good support. One day all of our warranties will run out, so let's hope our boards stay healthy and that we won't have to send them off when it's going to cost us. However, after my problem occurred, I was super bummed out because I'd made plans to ride at so many places. I decided that even if support says that I have to pay for some of the repairs, that it would be worth it to me (even after the expense of initial purchase) to pay for repairs. I enjoy my OW that much.