Thanks for your input, I have tried to turn the board off with the power button but unfortunately it doesn't do anything (change state). I've tried it both when connected to the charger and with the charger turned off.
Posts made by JB23
OW+ Will Not Charge
My OW+ will no longer charge. It was working fine and last stopped using it with about 60% battery left. Went to use it again and it wouldn't turn on.
When I plug it in the charger stays "green" and after an overnight charge the app still says 0% and if I disconnect it from the power it turns off and won't turn on. When connected to the power supply I can connect the app. When I first connect it has a warning that battery is less than 5%.
With the power plugged in, I can only get the power to flip to "red" by activating the foot sensors and the motor will engage. As soon as I stop the it flips back to "green" and isn't charging.
I left overnight but no difference, it's like the power pack thinks it's charged but it's not. If I look at the battery cells on the diagnostics screen in the app they all say 0.00.
I contacted support, but wondering if anyone has something else to try? Thanks