@Diceman Yes, exactly the same issue as i have. My board is at FM right now and is currently in the repair queue. Soon i will know if they wil fix it under warranty. (I can't imagine they won't)
JH
@JH
Posts made by JH
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RE: XR constantly losing app connection?
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RE: XR constantly losing app connection?
@gsparx they did not charge anything? You live in the USA? I want to ship mine from Europe, but if they would claim there is no problem with BT or it's not under warranty, (shipping) cost are on me... How long did it take to send in and return your board?
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RE: XR constantly losing app connection?
Ok, FM replied on my ticket. I can send the board back for the Bluetooth repair. If its under warranty it is on their expenses. If not, I have to pay. If they can't find anything, shipment costs are on me.
Since this appears to be a common error and I have it since the day I got the board, I cant's see why it would not be covered by warranty. But, shipping it from Europe to USA and back, is a big cost if they would claim there was nothing wrong or it was not under warranty. Anyone experience with this?
And any problems with taxes or duties when zending back to Europe? (I have an invoice that can prove I bought the wheel in Belgium) -
RE: App not recording Absolute Top Speed
Maybe it has something to do with the Wheel and the app constanly losing connection?
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RE: XR constantly losing app connection?
My brand new Onewheel loses connection with the app a lot. Sometimes while driving 'reconnecting' appears several times in a row. Sometimes when I put my phone in my pocket while driving, when I take my phone out, it says the maximum speed during the drive is 8km/h, while I know it was faster than that (so probably the app lost connection). Or when I stop, and take my phone out of my pocket to change the driving mode, the speedometer in the app still gives a (fixed) speed. It gives me a warning I cannot change drive mode unless I slow down to 1km/h. (despite the fact that the wheel is standing still) In this case it never reconnects to the app, only until I hold the phone in my hand, close to the board, stand on the board and engage the motor. Then (after reconnecting; sometimes it takes a while) the meter falls to zero and I can change the driving mode. Please help me to fix this problem; because it really is annoying; certainly for a purchase this expensive, everting should work just perfect.
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RE: App not recording Absolute Top Speed
Same issue here. Have my wheel since yesterday. Top speed stayed 0. Resetted it, than it gave 25. Stayed there. Resetted again. Stays at 0 again. Resetted a few times again, without result.