Hope this helps someone else out there having bluetooth connection issues - I've now put 900 miles on my XR. At around 300 miles I gave up on the OneWheel App because of the Bluetooth connection issues. At around 600 miles after an unfortunate nose-dive incident I started researching avoidance techniques, and after adapting to a new foot position technique, I now get constant connection to the App.

The most popular riding position (avoiding incidents) seems to be riding with your feet really close to the wheel as if you would with Air Fins. I ride regular, and tried that, but didn't like it. I've adapted to my front foot resting almost parallel with the wheel, my front heel touching the fender and my front toes angled away from the fender about 1.5" towards the front of the board. My rear foot is exactly the same orientation, but placed middle of back foot plate. I believe because my front feet aren't covering the bluetooth I now get reliable signal. Hope this helps someone else out without having to return the board!

@eckit and @tomfoolery ... confirmed. When board is on charge and in vertical orientation the signal is strong and can be picked up from 5’ to 7’. When board is on but not charging and ready to go signal becomes sporadic and worse when I put my body between it. So power to BT could be the issue.

Here’s where confusion sets in for me. The Float Deck App somehow maintains a great connection, faster and more reliably. At the end of each long ride I’ll review the line graph showing speeds, power draw and voltage. That data has to be coming through live to the app unless the board is storing that information ... and it rarely shows a drop in data/connection, although I have no way of verifying other than the summary graph.

At this point it’s a mild irritant to pick my digital shape via the app at the start of a ride, then kill the app and open
Float Deck.

iPhone X (no blue-tooth issues elsewhere - and works perfect with my sons OW+)
iOS 12
OneWheel SW: Andromeda 4117
OneWheel HW: 4208

Data points:

• When using OneWheel App it's almost never connected. Try to use the watch, even worse.

• Dowloaded Float Deck app as I wear wrist guards and cannot check my watch, Float Deck somehow maintains a connection much better, giving me regular battery, speed, and other notifications in my earpiece. I still get the occasional drop-out.

• If I hold my iPhoneX lower than waist height, towards my front foot, or forward back pocket I get a more reliable connection when on the go.

• When not on the board, , or the board is on charge I can be within 5' to 7' and will get an almost instantaneous connection.