First like many others I am a multiboard owner. I have paid full price for both boards, plus parts and a mafia slingpack bag. My onewheel+ has been nothing but problems. I am currently traveling the country in an RV so I am never in same place very long. Anyways after working with support since early September because my board is inoperable, they had me send it in, sent me a label, etc. Shipped on 9/16. Long story short FedEx lost my board last tracking info is from 9/22, today fm says I have to wait 14 days after being told they had until yesterday to find it. Now after spending nearly 4000 dollars in the last 1.5 years, I still have no usable board.

I find this highly unprofessional. They lost the board under their shipping account, they should replace the board, it is under warranty and they shouldn't keep me waiting. What is going on with this company #suckatscaling no idea what else to do because support seems unhelpful, guess I will reach out to Kyle.

@lirou it's not a iOS vs Android thing, I also have an old iPhone which I now use for working with my onewheels. My ow+ is dead and in the hands of future motion currently.

Dang just started another thread on this. My new Pixel XL is having the same issue. Is the app code in github, maybe someone on here coul;d contribute a fix. LOL

Any other boarders out there that refuse to bow to the Apple gods? My new Pixel XL phone shipped with Android 8. The onewheel app doesn't recognize the boards. My guess is a specific bluetooth version was coupled to the app in error. For $1499.00 does anyone else find it unacceptable to not provide your users with an app and be responsible in releasing updates as the technology around this grows?

No way to see battery usage, no way to know what mode you are in without pulling up a website and watching blinking lights. You say you can still ride it, I say don't go more further than you are willing to walk with onewheel in hand.

I've paid full price for 2 onewheels (og and +). My ow+ is dead and I submitted a ticket over a week ago. Haven't heard a peep. For 1499.00 kind of hits you in the gut ya know. Anyone having issues?

Ok so definitely user error. As @drew said above the mystery is deep in the safety kill duration. V1 had a 3 second and the + has a 1 second duration. On v1 I would come in hot hit the brakes and slide my toes off the front. Apparently on the + I was using the same technique and never really getting below 1 mph before lifting my foot. Ah well some lessons hurt more than others.

LOL yup, I did the heel deal for a long time on v1, the + taught me pretty quickly that this won't work. I almost took out both my wife and my neighbor's car learning that lesson.

I'm in San Diego, ride down town a lot. Currently living at Chula Vista marina. Would love to join some fellow riders in SD.

Elbow for 800 alex

@Eliminator

Yup I bet its an "enhancement" but to me, this is my reminder!