I feel like im in the same board. i have no choice but to look at the facts and facts are that i have had the nonexistent support from oneWheel thusfar. same thing #1 fan (sorry mate, i've been raving about OW since the early kickstarter days hehe) but
Its been only 3 weeks, auto responder started response within 24 hours. now 3 weeks later, - nada. still nothing, will be posting on social media and emailed the main info email by now. but its getting ridiculous. Could have been really hard to say "we're extremely busy, but we'd get to you in x-amount of time?" I have no idea if anyone is even on the other side there. really bummed about this snag. Hard to sell 'tarmac surf' epic ride to the locals in my town and buddies and colleagues alike, when they all know my borked ride for whatever reason is getting NO 'care' from OW side. thats PR dodo in the making. would put n00bs off for sure.