I'm having issues where my board won't turn on for days at a time and FM said if I send it in and it happens to be working they will ask that I pay the shipping fees, also the white LED lights on the non sensor side stopped working, they are making me somewhat hesitant to ship the board back out of fear that they "won't find anything wrong with my board" although there are obvious issues. They initially had me send them a screenshot of my app settings when my board wasn't turning on and said it didn't seem like there was a remote fix and I would have to send it in then I decided myself I should try charging it overnight and what do you know it started working after that ( except for the lights) and now every few days it will refuse to power up for a day or so at a time, I don't know what to do! What would my fellow onewheelers do?
Edit: I should add that my biggest concern is that I will have to pay for the postage and my board will not be repaired and continue to have issues...

@madsb good thinking! My sensor pad stopped working in less than a month, thankfully I had a backup already!

Gotta share the love! :stuck_out_tongue_closed_eyes:

I just lost my back up plug! I just ordered 5 more myself, only $0.67 each with free shipping @ Markertek.com for future reference!

That's my guess, I replaced the sensor pad and it works perfectly again! Hopefully this one lasts longer than a few weeks!

I had the board for a little less than a month and rode every day with no issues. I am NOT standing on the board when I power on. It sounds like grip slip was contributing to the error in that thread, my griptape hasn't moved at all... I've contacted FM, still waiting on a response from them!

What's the solution? I have charged up, powered on and off countless times and still get 15 blinks. I am not touching the footpads at all when I turn it on by the way...

I start off with my sensor foot in front, but I also ride switch a lot. I think the only important thing is that you always use the same foot for the sensor side so you don't hurt yourself dismounting, besides that it's just personal preference.

How do you get banned? Haha

@njcustom try to stay positive brother, you could be avoiding an issue that would require you to send back for repairs by waiting a bit longer! Trust me, it will be a lot more difficult to part with your board once you get it!