If your board passes our technicians’ evaluation, please note we will ask you to cover the shipping costs.
This means if after you return it, if they do not find any issues with the board, you’ll be asked to pay shipping. My concern about this statement is that they are not using a standard cell phone to test, but rather some QC equipment that let the board out the door in the first place.
I have a friend who just received his brand new XR this week (4208/4117) and is having these connectivity issues before he put the first mile on it.
I’m traveling with my board so cannot return it at the moment...but am still waiting for someone to confirm they have sent their board in and FM has totally fixed the issue.