I saw a guy on YouTube explaining how to ship a one wheel. He was on the phone with FedEx (or maybe it was someone else) and they told him that he needs to put it in the original box and bring it to one of their shipping centers (not a branded service location or whatever) and that they would handle it.

I suggest also checking if it's possible to receive a OW in France (I'm guessing it should be fine), because I had to cancel my Pint because my country (Serbia) doesn't accept "dangerous goods" by air.

@woodynz sorry it happened to you. I hoped they would recheck other orders after my experience. For me it was at least feasible to drive to another country, I don't think they could offer the same alternative to you.

For now I'm pretty happy with my electric scooter, the range is great (~30km with my 105kg). The top speed (25kph) is a bit slow, but I don't know if I would dare to go the same speed on a OW. I've hit a few bumps at that speed and I'm not sure if I could recover from that on the OW.

Now, with a bit more EV experience, I'm not sure if the OW would have fit my purpose (5km commute). It still looks super fun and I want it, but maybe as a weekend joy ride instead of a daily commuting vehicle. Either way I'm not going to be thinking about getting one at least until the next summer.

@Franko @Daymos thanks for the support. FM really dropped the ball on this one.

A colleague offered to ship to his parents house in a neighbouring country, but since I already cancelled my order (and I don't expect FM to give me back my spot in line), I'm not going to wait another month or two for a new order. And who knows, maybe that country has the same problem, I certainly don't expect FM to know 😂

I've ordered an e-scooter, maybe I'll try to get a OW before the next summer.

@Mark-Vlogs that was my plan before the Pint was announced, but honestly I'm tired of waiting.

The OW was supposed to be my daily commute solution, so I've been getting by with cabs/walking/car pooling for the last few months. I think I'll just get an e-scooter before the summer is over. I'll think about the OW if I happen to go to any of the nearby countries after they have the Pint in stock.

@Mark-Vlogs I'm in Serbia. The only relevant info I could find is an IATA/ICAO ruling banning lithium batteries on passenger planes, so it might apply to the EU as well. But who knows what info they have.

Had a call with customer service. Apparently my country doesn't accept shipments of "dangerous" goods. Their suggestion was to ship it to a neighboring country and drive there to pick it up 😭

I asked why no one bothered to check if shipment was possible for almost five months, the response was that the shipping team checks addresses only before shipping.

Needles to say, I'm very disappointed with FM. I can forgive the delays, but not checking if you're actually able to fulfill the order is just bad. If I hadn't been checking the tracker, who knows if they would have even contacted me about this. I give them a big 0 for customer communication.

I cancelled my order and will be getting a refund, so no float for me 😛

P.S. If you live in a country where you haven't seen a OW before. Do yourself a favor and call to check if shipment is actually possible.

P.P.S. Some of you might actually get a OW soon since they actually tried to ship mine.

@Mark-Vlogs @Franko thanks for the idea. I'll give them a few more hours (as it's not even 8am in San Jose) and then phone them.

It could be regarding customs duties?

Could be, but I doubt it since I've imported similarly sized items from the US before and had to deal with the customs myself. Then again Amazon does try to withhold fees. Either way I'll post as soon as I have more info :)

@Mark-Vlogs it's been completely paid in March when I ordered it.

I'm hoping they put my order on hold to avoid delaying it, but I'm guessing someone messed up delaying my order and now it's on hold. Worst case scenario, there's a problem because it's an international order (I haven't seen non-US Pints on the leaderborads).

I'll shoot them an email, they can start off their day with me complaining :D

My order is supposed to ship today. DWOW says that my order is on hold and to contact customer service.

I'll wait a bit to see if it changes, since it's midnight at FM offices. I was hoping to wake up to better news, but maybe I'll be surprised when the FM office opens.

@steak mine (#442xx) is scheduled for tomorrow (23.7). It's been that way at least 3-4 times now, but it was pushed back on the day of shipment.

Hopefully tomorrow I don't get a repeat experience 😬