@lavaman Can't help on the battery issue, but I did have to send my XR back to FM from Oahu for the bluetooth issue and had the exact same issue with the hazardous labels. It took me four attempts to get FedEx to accept it, the first 3 times it came back to me the next day with little to no reason why. I had to speak directly to Jon in customer service at FM, who had to have his shipping department call the FedEx receivers in Oahu to figure out exactly what labels were needed and to confirm that they would actually accept it the fourth time, and they finally did. All of which took almost 2 weeks!

So, the issue was that even though FM sent me all the proper labels (which were the same labels they sent it to Hawaii with), FedEx receiving on the Oahu side wouldn't accept it without a call from FM to make sure they were aware of the situation. Seems like maybe FedEx has new people or forgot that they can actually accept the OW.

@a_onekatie Yeah, super light . . . not that the plastic ones are heavy, but then CF is super strong as well.

@a_onekatie Looks nice! I have aftermarket magnetic carbon fiber fenders on both of my OWs.

My 2 year old + and my 1 year old XR are on the standard charger whenever I'm not riding. Both have over 1800 miles on them and have never had battery issues. Grab one to go, plug it in when I get back!

@SlyFoxxx If the issue is fixed under warranty, @Future-Motion will cover the shipping both ways. However, if they don't agree beforehand that it's covered, they may ask you to send it to them to diagnose and if they determine it's not covered, they will charge for the shipping.

Is this an XR? Because my XR has over 1500 miles and I've never (knock on wood) had it shut down on me while riding. I do occasionally feel some slippage, but pretty much only when hitting a large (2+ inches) sidewalk crack or maybe when going over someone's garden hose.

Recently, I misjudged my range on a colder day and ended up 3.5 blocks from home at about 8% battery. The board pulled the front end up and it was un-ridable, so I had to carry it home (the OW walk of shame, lol). Should this happen again, I'll switch from Delirium to Cruz and maybe be able to ride it slowly home. On my +, I used to ride it past 0% in Delirium and never got the Captain Morgan push back . . . as long as I was going really slow, I could drain it until it would shut off.

@shaka-wheeler said in Pint Bluetooth issues?:

I doubt anyone will ever admit this because imagine having to recall every board and either isolate the bluetooth’s circuit or relocate the antenna. That would be very costly.

This is the exact same problem the XR had and, yes, they fixed any that reported it and sent it in. They replaced the controller with a newer firmware. Mine was fixed and went from barely holding a connection to almost never dropping it. The trick, however, is convincing @Future-Motion that it's an actual issue and it took a long time to do that with the XR. People just kept reporting it until they finally took in a couple of boards and admitted it was broken.

While I'm not currently in the market for a Pint, if they come out with a new XR, I'll hold off until I hear there are no bluetooth issues before plopping down my hard earned cash, that's for sure! The app is a major feature of these boards and without the board connected, it's useless, afaic!

@WoWo said in Bette musing when I call Tech Support and they don't answer the phone... Like Ever....:

Be nice to have a way to edit these posts when I type too fast and forget to check my spelling

Click the 3 dots, then "edit", I do it all the time!

@HanahsDax Can't really help you much, cold for me is 50, maybe mid 40s. I ride Delirium exclusively. I was out in the low 50s, one of my usual rides, 3 blocks from home with 8% battery and the XR did the Captain Morgan, unrideable, it did not shut off. I'm hoping if I make that mistake again (which I'll try not to), switching to Cruz will maybe let me ride home, no matter how slowly, LOL

@HanahsDax said in Lost my streak :’(:

the walk of shame with a 27 lbs. board

Been there, done that!

Good tip on Cruz, will try that next time it's cold out and my battery drops faster than usual!

@kammadam Agree on the confidence shaking . . . I had to ride home the last half mile or so after I had a nose dive at 21 mph, all bloody and scraped up. After that, it was weeks before I had the courage to get back on. While that was my fault (you can read about it in my posts), it was quite disheartening. Some 2500 miles later, I've kept the speed down around 14/15 mph and even wear a watch so I can validate that speed. I am a fan of the fangs, even though I'm sure they would have done nothing in my high speed crash. They have saved me twice, but only on low speed over acceleration situations.

All that said, even after some 3000+ miles on my + and XR combined, the issue you're having would give me pause. Hopefully they can find out what's wrong with your board as I haven't heard of this happening to many people, unless they are going fast, going up hill, over accelerating, hitting a bump, etc.

I love my OWs and the places they take me no other board can go. Hopefully your confidence will come back if/when they fix your board.