Unfortunately I am in Taiwan, but I don't understand I send the mail to them 3 days ago, I don't get any reply.....I hope to get any response by them....not disregard.
Posts made by s1105ryu
I got cannot start the new board
I have placed an order onewheel+XR on 6/18, the order number is 125071 and I get it on 7/3 After the charging was completed, the APP showed that the charging was 100% completed Then I click on the button but that is unable to start. The power light doesn‘t continue to shine APP cannot connect I have to always connect the power cord to connect But my onewheel is fully charged and cannot be turned on. I can provide videos [https://youtu.be/aMQflhjkFfk](link url)