@Jackalope what hardware version did they replace yours with?
Posts made by sparklehunt
RE: More onewheel Xr bluetooth issues
The board came back pretty quickly, it only took them a couple days start to finish with great communication all the way, and now it connects as flawlessly as my old + did.
What hardware version did they replace yours with? 4208 or 4209?
I had the 4208 before and had the app would say "reconnecting" all the time. I just sent mine in and they replaced it with the same hardware version 4208. I'm still getting the reconnecting screen, but it's not as bad.
RE: XR constantly losing app connection?
I just got my XR back from FM. Bluetooth seems to be working now. They said "Hope you are well. I wanted to report that your board has completed repairs and it will be tracking towards you. The techs identified the root of the issue and replaced your board's controller circuit board under warranty and free of cost."
Only thing is it still says version 4208! The bluetooth still says reconnecting a couple of times per ride, but it's better than before. Perhaps only a certain percentage of version 4208s are defective?
I'm really curious if someone with a 4209 can open it up and we can see what design change they made to the printed circuit board.
Small detail - my board's name and ID number in the app didn't change. The odometer did reset to 0 though. I'm wondering if they actually swapped it.