@Nikola so mate after nearly a week trying to get in touch with support I can confirm I'm in the same boat as you are :(. Ordered a couple hours after the announcement, went "in production" last week (for the second time, first time in May before the first 5 week bump) then started reporting the same "order on hold" you got at the end of last week.
I'm from New Zealand.
Pretty PO'd about this, beyond just the general horrendous lack of comms from them:
- The ordering process at the time the Pint came out wouldn't let you order a Plus or XR with my address (I tried, and contacted support about it a short while prior to the Pint release)
- They sent me that friggen plastic placatory gesture - to NZ!
Pretty difficult not to feel like this was at best hugely negligent on their part, and more likely intentionally unethical business conduct. The ordering process would have to have been intentionally enabled to use our countries as shipping addresses.
Anywho; that's my long built-up rant. I guess part of my aggravation is that I was clearly naive assuming they'd somehow sorted shipping for the Pint!
At least there'll be another slate pint available to someone else!