I recently sent in my 10 month old board in for repair with 780 miles on it.
I was told there was water damage, but the pictures showed Corrosion near the Powered edge of the Circuit board... This is obviously because the Circuit Boards are not conformal coated: meaning they are not coated with a fingernail polish type material that will eliminate the chance for corrosion on the Circuit Boards.
I was charged for a New Battery Case, shipping and handling, and labor for this design/manufacturing issue..
These Circuit Boards should last longer than 10 months in the environments you advertise on your website.
Refund request...Please help...